Pond Brothers
2.5 / 5 stars, out of 3 reviews
Waverly, VA 23890
Phone: (804) 641-7708
Review Summary
Pond Brothers, a general contractor based in Waverly, VA, has received mixed reviews from customers. With a rating of 2.5 stars out of 5, it’s clear that their services have left some customers disappointed.
One customer had a negative experience while replacing a garbage disposal under an AHS home warranty contract. The employee responsible for the job dropped the disposal units multiple times, causing damage. This careless handling of the equipment resulted in a frustrating and inconvenient experience for the customer.
Another dissatisfied customer hired Pond Brothers to install a bathroom faucet and repair a sink drain and water line leak in their kitchen. However, just two months later, they encountered issues with the work done. This suggests a lack of attention to detail and subpar craftsmanship, leaving the customer feeling unsatisfied and out of pocket.
On the other hand, there was a positive review from a customer who had a pleasant experience with Richard and his crew. They purchased a home using a 203K style loan and required several repairs. Pond Brothers efficiently handled the installation of various items, including repairing and installing fixtures. This positive experience showcases their ability to provide quality workmanship and excellent customer service.
Overall, Pond Brothers’ performance has been inconsistent. While they have demonstrated proficiency in some projects, they have also been responsible for subpar work and frustrating experiences for customers. Potential customers should consider these mixed reviews when deciding whether to hire Pond Brothers for their contracting needs.
