West Brothers Construction
1.0 / 5 stars, out of 1 reviews
506 Highway 123
Stockdale, TX 78160
Phone: (830) 996-3266
Review Summary
West Brothers Construction, located in Stockdale, TX, has received a rating of 1.0 based on a review from a customer. The reviewer expressed their dissatisfaction with the company’s customer service, specifically highlighting an issue with their communication.
The customer stated that West Brothers Construction operates like an answering service, with Erica, who they referred to as a trained parrot, repeatedly promising to call them back. However, the reviewer noted that Erica is not actually trained to follow through on her promise.
Based on this review, it seems that West Brothers Construction’s customer service may be lacking in terms of communication and follow-up. Potential customers may want to take this into consideration when deciding whether to hire this company for their construction needs.
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Hodge Electric
1.0 / 5 stars, out of 1 reviews
12120 County Rd 401
Stockdale, TX 78160
Phone: (830) 534-2460
Review Summary
Hodge Electric is an electrician and general contractor located in Stockdale, TX. They have a rating of 1.0 based on 1 review. The reviewer had a negative experience with their customer service.
The reviewer had scheduled an appointment for a service call and was told that Hodge Electric would be at their place sometime in the afternoon. However, the company never showed up. The reviewer was left waiting and frustrated by the lack of communication and professionalism.
This experience highlights a significant issue with Hodge Electric’s customer service. Failing to show up for a scheduled appointment is a major inconvenience for customers and shows a lack of respect for their time. It is essential for service providers to honor their commitments and communicate effectively with their customers.
The reviewer’s negative experience raises concerns about Hodge Electric’s reliability and professionalism. Potential customers may be hesitant to trust this company with their electrical or contracting needs due to this incident. It is crucial for businesses in the service industry to prioritize customer satisfaction and provide reliable and punctual service.
Overall, based on this review, it is evident that Hodge Electric needs to improve their customer service to regain the trust and confidence of their customers. Addressing this issue would likely result in a better overall experience for future clients.
