First Class Construction
1.0 / 5 stars, out of 1 reviews
Sterling, IL 61081
Phone: (815) 213-0556
Review Summary
First Class Construction received a one-star rating from a customer who was looking for windows and doors. The customer mentioned seeing an ad in the classified section of their newspaper and decided to reach out to First Class Construction for a bid. Unfortunately, the customer’s experience was less than satisfactory.
Based on the review, it seems that the customer called First Class Construction and left a message requesting a bid. However, they did not receive any response or follow-up from the company. This lack of communication and responsiveness likely contributed to the customer’s dissatisfaction.
It is important for businesses to prioritize effective communication and timely responses to customer inquiries. In this case, First Class Construction failed to meet these expectations, resulting in a negative experience for the customer.
Customers rely on businesses to provide reliable and professional services, especially when it comes to home improvement projects. The customer’s disappointment with First Class Construction’s lack of responsiveness highlights the importance of maintaining good communication and promptly addressing customer inquiries.
Overall, based on this one-star review, it appears that First Class Construction needs to improve their customer service and responsiveness in order to provide a better experience for potential clients.
Learn More About First Class Construction Here
Total Construction Services, TCS
3.0 / 5 stars, out of 4 reviews
1409 W 4th St
Sterling, IL 61081
Phone: (815) 213-7250
Review Summary
Total Construction Services, also known as TCS, is a general contractor that specializes in roofing and siding services. With a rating of 3.0, TCS has received mixed reviews from customers. Despite the average rating, they have managed to build a solid reputation in Sterling, IL. One satisfied customer expressed their gratitude for TCS’s excellent work and competitive pricing. They were particularly impressed with the quality Owens Corning shingles that were used for their new roof. The customer believes that these shingles will last a lifetime, showcasing TCS’s commitment to providing long-lasting solutions. On the other hand, a dissatisfied customer had a negative experience with TCS. They were disappointed with the timing of TCS’s arrival for an estimate regarding storm damage to their roof and siding. The customer stated that TCS arrived approximately 15 minutes before the scheduled time, causing inconvenience. This incident highlights the importance of punctuality and timely communication in providing satisfactory customer service. Another content customer praised TCS for their promptness and efficiency. The roofers arrived on the scheduled date and immediately began working. They completed the job quickly and displayed a pleasant demeanor throughout the process. Additionally, Troy, a representative of TCS, offered the best price out of three quotes, proving TCS’s commitment to delivering value for money. Overall, TCS has shown proficiency in their work, particularly in roofing and siding services. While they have received a range of reviews, it is evident that they prioritize customer satisfaction and strive to provide competitive pricing. With their location on 1409 W 4th St, Sterling, IL 61081, TCS is a reliable option for those seeking construction services in the area. If you’re in need of roofing or siding work, it may be worth considering Total Construction Services for their expertise and dedication to quality craftsmanship.
Learn More About Total Construction Services, TCS Here
Frary Lumber
5.0 / 5 stars, out of 1 reviews
2707 W Lincoln Way
Sterling, IL 61081
Phone: (815) 625-7240
Review Summary
Frary Lumber is a highly recommended establishment that specializes in flooring, general contracting, and cabinetry. With a perfect rating of 5.0, it is clear that they provide exceptional service to their customers.
Located at 2707 W Lincoln Way in Sterling, IL, Frary Lumber is conveniently accessible for all residents in the area. The dedicated team at Frary Lumber goes above and beyond to ensure customer satisfaction.
One satisfied customer, who left a 5-star review, shared their positive experience with Frary Lumber. The customer mentioned that their disabled brother-in-law had utilized Frary Lumber’s services and was impressed with the level of care and attention they received.
Frary Lumber not only delivered on their promises, but they also went the extra mile by delivering closet doors to the customer’s brother-in-law. The customer was pleased with the careful and timely delivery, showcasing Frary Lumber’s commitment to meet their customers’ needs.
The exceptional service provided by Frary Lumber sets them apart from their competitors. Their dedication to customer satisfaction is evident in every aspect of their business. Whether it’s flooring, general contracting, or cabinetry, customers can trust Frary Lumber to deliver outstanding results.
If you’re in need of flooring, general contracting, or cabinetry services, look no further than Frary Lumber. With their impeccable reputation and commitment to customer service, you can be confident that you’ll receive top-notch service and excellent results.
Learn More About Frary Lumber Here
Superior Exteriors
1.0 / 5 stars, out of 1 reviews
1741 Industrial Dr
Sterling, IL 61081
Phone: (815) 626-1679
Review Summary
Superior Exteriors, located at 1741 Industrial Dr in Sterling, IL, is a general contracting company that specializes in exterior home renovations. With a rating of 1.0 out of 5 stars and only one review, it seems that their services may not be up to par.
The reviewer hired Superior Exteriors to re-shingle their roof, expecting the job to be completed within 2-3 days. However, it took a disappointing 3-1/2 weeks to finish the project. This delay is certainly not ideal for someone who is eagerly waiting to have their roof repaired.
Not only did Superior Exteriors take an excessive amount of time to complete the job, but the quality of their work also fell short. Within days of the project’s completion, the shingles began to show signs of damage and deterioration. This is unacceptable, as a roofing job should be able to withstand the elements and protect the home for years to come.
Based on this one review, it is clear that Superior Exteriors did not meet the expectations of their customer. The delayed timeline and poor workmanship are major concerns that potential clients should consider before hiring this company. It is crucial to choose a reliable and skilled contractor for any home improvement project, and unfortunately, it seems that Superior Exteriors may not fit that description.
Learn More About Superior Exteriors Here
Ratliff Roofing & Construction
5.0 / 5 stars, out of 1 reviews
20748 Coleta Rd
Sterling, IL 61081
Phone: (815) 336-2432
Review Summary
Ratliff Roofing & Construction is a highly recommended general contractor located in Sterling, IL. With a perfect rating of 5.0, they have gained the trust and satisfaction of their customers. Their expertise lies in various contracting services, making them a reliable choice for any construction project.
One satisfied customer had their garage roof redone by Ratliff Roofing & Construction, and they were extremely pleased with the outcome. The team demonstrated professionalism and efficiency throughout the entire process. They arrived on time, completed the job quickly, and left the area clean and tidy.
What sets Ratliff Roofing & Construction apart is their commitment to providing accurate estimates. The customer was pleasantly surprised to find that the final cost matched the initial estimate. This level of transparency and reliability is a testament to their dedication to customer satisfaction.
If you are in need of a general contractor in Sterling, IL, Ratliff Roofing & Construction is the company to trust. Their exceptional workmanship, punctuality, and attention to detail make them a top choice for all your construction needs. Give them a call at (815) 336-2432 to discuss your project and experience their outstanding service firsthand.
Learn More About Ratliff Roofing & Construction Here
Superior Exteriors One
1.0 / 5 stars, out of 1 reviews
1741 Industrial Dr
Unit 2
Sterling, IL 61081
Phone: (815) 232-8365
Review Summary
Superior Exteriors One is a general contractor located in Sterling, IL. They have received a rating of 1.0 based on one review. The reviewer hired Superior Exteriors to re-shingle their roof, with the job estimated to take 2-3 days. However, the job ended up taking a staggering 3-1/2 weeks to complete.
The reviewer expresses their dissatisfaction with the timeliness of the project, stating that within days of the job being finished, the shingles began to fall off. This is a major concern, as proper installation is crucial for the longevity and effectiveness of a roof.
Overall, this review paints a negative picture of Superior Exteriors One’s performance. The extended timeframe and subsequent issues with the shingles are major red flags. Potential customers should take this review into consideration when deciding whether to hire this contractor for their roofing needs.
