Windmill Homes and Improvements
1.0 / 5 stars, out of 1 reviews
9050 Pocahontas Trl
Ste A
Providence Forge, VA 23140
Phone: (804) 932-5025
Review Summary
Windmill Homes and Improvements is a general contractor located in Providence Forge, VA. They have received a rating of 1.0 based on 1 review. The reviewer had a negative experience with Contractor Rodney McNew, describing him as rude and unprofessional.
The reviewer had contacted Windmill Homes and Improvements to inquire about having some deck work done prior to a major renovation. However, Rodney McNew’s response was far from satisfactory. The reviewer felt that McNew considered it a favor to even return their call, which is not the level of customer service one would expect from a professional contractor.
This kind of behavior is unacceptable in the contracting industry, where communication and professionalism are key. Customers rely on contractors to provide reliable and high-quality services, and rude behavior can greatly impact their overall experience. Windmill Homes and Improvements should take this feedback seriously and address the issue with Rodney McNew to ensure that future customers do not have a similar negative experience.
It is important for contractors to understand the value of good customer service and the impact it has on their reputation. Customers should feel valued and respected throughout the entire process, from the initial contact to the completion of the project. Unprofessional behavior, such as what was experienced with Rodney McNew, can tarnish the reputation of a contractor and deter potential customers from seeking their services.
Windmill Homes and Improvements should prioritize customer satisfaction and work towards improving their communication and professionalism. By addressing the concerns raised in this review, they can demonstrate their commitment to providing a positive experience for their customers and rebuilding their reputation in the industry.
