Standardized Improvement
3.5 / 5 stars, out of 12 reviews
22024 Palo Way
Palo Cedro, CA 96073
Phone: (530) 510-2978
Review Summary
Standardized Improvement is a company that offers a range of services including plumbing, fences & gates, and general contracting. With a rating of 3.5 stars and 12 reviews, this company has garnered mixed feedback from customers.
One reviewer had a negative experience with the company, stating that they had to deal with them due to their home warranty and it turned out to be the worst experience ever. They were disappointed with the lack of communication and overall service provided.
Another reviewer had mixed feelings about their experience. They had put in a claim through their home warranty but did not receive any contact from the company for a week. After reaching out themselves, they were able to get in touch. This inconsistency in communication was a cause for concern.
On the other hand, one reviewer praised the office manager, Megan, for her exceptional service. They found her to be professional, efficient, friendly, communicative, and overall fantastic in getting the job set up and following through. This positive experience highlights the potential for great customer service within the company.
Overall, Standardized Improvement seems to have room for improvement in terms of consistent communication and customer satisfaction. However, the positive review about the office manager showcases the potential for excellent service. If the company can address its weaknesses and build on its strengths, it has the opportunity to provide a more reliable and satisfying experience for its customers.
