Mars Customs
2.0 / 5 stars, out of 5 reviews
203 N Sycamore Ln
North Aurora, IL 60542
Phone: (630) 864-9420
Review Summary
Mars Customs is a company based in North Aurora, IL that specializes in general contracting, handyman services, and 3D printing. With a rating of 2.0 and a review count of 5, it’s clear that the experiences of customers have been mixed.
One reviewer mentioned that it took Brian, the representative from Mars Customs, longer than expected to install a dishwasher in their house. While delays can happen, this reviewer found it frustrating that the installation took at least four days longer than initially promised. It’s important for a contractor to manage expectations and communicate any delays effectively to avoid disappointing customers.
Another review raised concerns about potential scams and dishonest practices. The reviewer mentioned that Mars Customs has received negative reviews on the BBB page, where some customers alleged that they were scammed and didn’t receive the services they paid for. These allegations are serious and can greatly impact the reputation of a business. It’s essential for Mars Customs to address these claims and provide clarity and transparency to regain trust from potential customers.
In one review, a customer hired Brian Mars to remove their kitchen floor and install new laminate and ceramic tiles. While Brian visited the property twice to take measurements, the reviewer expressed disappointment that the project did not progress as expected. It’s crucial for contractors to fulfill their commitments and deliver the promised services within the agreed-upon timeframe to ensure customer satisfaction.
Based on the available reviews, it’s evident that Mars Customs has faced challenges in meeting customer expectations and maintaining a high level of service. To improve their reputation and build trust, they should focus on effective communication, timely project completion, and addressing any customer concerns promptly. By taking these steps, Mars Customs can work towards providing a better experience for their customers in the future.
Learn More About Mars Customs Here
Maxson Plumbing & Remodeling
4.0 / 5 stars, out of 10 reviews
North Aurora, IL 60542
Phone: (630) 877-1112
Review Summary
Maxson Plumbing & Remodeling is a reputable company based in North Aurora, IL, specializing in plumbing, general contracting, and water heater installation/repair. With a solid rating of 4.0, they have garnered a positive reputation among their customers.
One satisfied customer praised Scott, a member of Maxson Plumbing & Remodeling, for his exceptional expertise and responsiveness. Scott went above and beyond to address their plumbing concerns, promptly responding to inquiries and providing helpful advice. This customer highly recommends Maxson Plumbing & Remodeling due to their excellent service.
Another reviewer expressed their satisfaction with Scott and his team, who have completed several projects for them. The work was consistently performed to perfection, and the pricing was fair. This customer appreciates having a dependable plumber they can rely on.
However, one customer had a less satisfactory experience due to the company’s lack of responsiveness. They had contacted Maxson Plumbing & Remodeling for a leaking dishwasher. Although the issue was eventually resolved, the customer felt that the company could have been more prompt and attentive.
Despite this isolated incident, Maxson Plumbing & Remodeling has received overwhelmingly positive feedback. Their expertise, reliability, and competitive pricing make them a trusted choice for plumbing, general contracting, and water heater installation/repair needs in the North Aurora area.
