Ford Marble & Tile
1.0 / 5 stars, out of 1 reviews
203 S Van Buren St
New Athens, IL 62264
Phone: (618) 475-2987
Review Summary
Ford Marble & Tile is a general contractor located at 203 S Van Buren St, New Athens, IL 62264. They have received a rating of 1.0 based on 1 review. The reviewer had a mixed experience with the company.
The review mentioned that the installation team did a fantastic job with the countertops and the end result was wonderful. However, the customer service provided by the sales representative was described as awful. The reviewer mentioned that the sales guy repeatedly provided incorrect information and was not helpful.
Despite the positive experience with the installation team, the negative experience with the sales guy seems to have significantly impacted the overall perception of Ford Marble & Tile. It is important for businesses to ensure a consistent and positive customer experience from start to finish.
It would be beneficial for Ford Marble & Tile to address the issues raised in the review and improve their customer service in order to provide a more satisfactory experience to future customers. Clear communication and accurate information are essential in building trust and maintaining a positive reputation in the industry.
Prospective customers may want to consider reaching out to Ford Marble & Tile directly to inquire about any improvements made to their customer service processes since this review was posted. It is always a good idea to ask questions and gather information before making a final decision on which contractor to choose.
