The Countertop Shop
2.0 / 5 stars, out of 8 reviews
9300 Airport Hwy
Monclova, OH 43542
Phone: (419) 868-9101
Review Summary
The Countertop Shop has received mixed reviews from customers. With a rating of 2.0, it’s clear that their service and quality have left something to be desired for some individuals.
One reviewer expressed their disappointment with the lack of customer service. They walked into the establishment and were not greeted or acknowledged by any of the four employees. This lack of basic courtesy left a negative impression on the customer.
On the other hand, another customer had a more positive experience with The Countertop Shop. They appreciated the wide range of options available and the fact that the shop sent someone to their home to take measurements. However, this positive aspect was overshadowed by the fact that they were more expensive than other options.
Unfortunately, one reviewer had a frustrating experience simply trying to schedule an appointment for an estimate. They felt ignored and unimportant, which left them with a negative impression of the company. It’s clear that The Countertop Shop needs to improve their communication and customer service skills to avoid such situations.
Overall, The Countertop Shop has room for improvement. While they offer a variety of options and services, their customer service and pricing need attention. Potential customers should consider these factors before making a decision.
