Northwest Heating & Cooling
1.0 / 5 stars, out of 1 reviews
410 N Water St
Maryville, MO 64468
Phone: (660) 853-9263
Review Summary
Northwest Heating & Cooling is a company based in Maryville, MO, specializing in Heating & Air Conditioning/HVAC and General Contractors services. With a rating of 1.0, they have received mixed feedback from their customers.
One reviewer, who posted on 7/14/2021, initially had high hopes for Northwest Heating & Cooling as they were highly recommended by a peer. However, their experience turned out to be quite disappointing. The reviewer mentioned that the company showed up without any notice or a heads up phone call, which is highly unprofessional and inconvenient for the customer. This lack of communication and consideration for the customer’s time and schedule is certainly a significant drawback.
Considering the negative experience described by this reviewer, it is crucial for Northwest Heating & Cooling to address this issue and improve their communication practices. Providing a heads up phone call or at least notifying customers in advance about their arrival would greatly enhance the customer experience and prevent unnecessary inconveniences.
It is essential for any service-oriented business to prioritize effective communication and customer satisfaction. Northwest Heating & Cooling should take this feedback seriously and make the necessary changes to ensure a more positive and reliable experience for their customers in the future.
