Cozy Air Heating & Plumbing Services
1.0 / 5 stars, out of 3 reviews
46461 Alder Rd
Marcell, MN 56657
Phone: (218) 832-3246
Review Summary
The Cozy Air Heating & Plumbing Services in Marcell, MN has received a rating of 1.0 based on 3 reviews. The company specializes in plumbing and general contractor services.
One customer hired them to replace their pressure tank at their cabin in spring 2021. However, the customer was disappointed when the company failed to remove the old tank as promised. This lack of follow-through left the customer unsatisfied with the service provided.
Another customer had an issue with their furnace during the winter. When they called the business for assistance, they were directed to the owners’ cell phones through an automated voicemail system. Unfortunately, despite reaching out to both owners, they never received any response or assistance. This lack of communication and responsiveness further added to the customer’s dissatisfaction.
In a previous incident, the company sent the customer a bill for a hot water heater replacement. However, the customer was taken aback by the high cost of $800+ and found the handwriting on the invoice to be unclear. This lack of transparency and professionalism in billing left the customer feeling frustrated.
Based on these reviews, it seems that Cozy Air Heating & Plumbing Services has struggled in providing satisfactory service to their customers. The issues with follow-through, communication, and billing have resulted in a low rating and negative experiences for these customers.
