Lakeside Roofing & Contracting
1.0 / 5 stars, out of 5 reviews
7440 State Rt 31
Lyons, NY 14489
Phone: (315) 923-3003
Review Summary
Lakeside Roofing & Contracting has received a total of 5 reviews. Unfortunately, their overall rating is quite low, standing at 1.0 out of 5. This indicates that the majority of customers have had negative experiences with this company.
One reviewer expressed disappointment with Lakeside Roofing & Contracting’s poor communication and high prices. They even claimed that the company accused the insurance company of not responding promptly. This lack of effective communication and high pricing can be frustrating for customers who expect transparency and reasonable costs. It’s essential for a roofing and contracting company to establish clear lines of communication and provide transparent pricing to maintain customer satisfaction.
Another reviewer had an equally negative experience, describing their job as the worst ever by a roofing contractor. They felt deceived, describing it as a classic case of “bait and switch.” The reviewer had been promised the best materials and highly trained professionals, but that did not materialize. This kind of experience can be extremely frustrating and damaging to a company’s reputation. Customers expect honesty and integrity when it comes to delivering on promises, especially in the construction industry.
One more customer warned others to be cautious when dealing with Lakeside Roofing & Contracting. They had called the company for a quote on a metal roof, and initially, the representative seemed nice and genuine. However, as the process progressed, the customer felt deceived as the company presented themselves as a family-oriented team. This experience highlights the importance of transparency and honesty in the initial stages of customer interactions. Building trust and maintaining open communication is crucial for a successful business relationship.
Based on these reviews, it is evident that Lakeside Roofing & Contracting has some serious issues with customer satisfaction. It’s crucial for them to address these concerns and work on improving their communication, pricing transparency, and delivering on promises. Building a strong reputation requires consistently meeting customer expectations and providing exceptional service. Potential customers should be aware of these negative experiences and consider alternative options for their roofing and contracting needs.
