Timeless Impressions Concrete
4.5 / 5 stars, out of 7 reviews
9649 Outville Rd
Kirkersville, OH 43033
Phone: (614) 370-8667
Review Summary
Timeless Impressions Concrete is a Masonry/Concrete and General Contractors business located at 9649 Outville Rd, Kirkersville, OH 43033. With a rating of 4.5 stars and a review count of 7, they have been providing exceptional services to their clients.
One of their clients had a negative experience with the company. The client scheduled an estimate but the company did not show up without any prior communication. This lack of professionalism left the potential client disappointed and frustrated. The client had to reach out to inquire about the absence. This incident reflects poorly on the company’s reliability and communication.
On the other hand, another client had an outstanding experience with Timeless Impressions Concrete. The owner, Josh, personally met with the client and thoroughly explained the entire process. The client was impressed by the level of attentiveness and receptiveness shown by Josh and his team. From start to finish, they exceeded the client’s expectations, demonstrating their dedication to customer satisfaction.
Another satisfied client used Timeless Impressions Concrete for a concrete laying project at their business a few months ago. The client was more than pleased with the job done by the company. They appreciated the attention to detail and the quality of workmanship displayed by the team. As someone who likes to oversee projects closely, the client observed the process and was impressed by the professionalism and skill exhibited by the team.
Overall, Timeless Impressions Concrete has received positive feedback from the majority of their clients. However, they need to address the issue of poor communication and reliability highlighted by the negative review. By improving these aspects of their service, they can continue to build a strong reputation in the industry.
