Res-Con Plumbing
1.0 / 5 stars, out of 1 reviews
721 S 6th
Kingsville, TX 78363
Phone: (361) 221-1202
Review Summary
Res-Con Plumbing received a 1-star rating from a customer who had a disappointing experience with their service. The customer mentioned that they were ignored by both the owner, Frank, and his secretary, Jennifer. Despite being a potential new customer, the reviewer felt neglected and frustrated by the lack of response to their calls and texts.
This negative review highlights a concerning aspect of Res-Con Plumbing’s customer service. It is crucial for businesses to prioritize communication and responsiveness to build trust and maintain a positive reputation. Ignoring potential customers can lead to lost opportunities and negative word-of-mouth.
Res-Con Plumbing should take this feedback seriously and address the issue promptly. Improving their communication channels and ensuring that all inquiries are promptly answered can help them regain the trust of potential customers and prevent similar negative experiences in the future.
Learn More About Res-Con Plumbing Here
Ponderosa Hvac & Construction
2.0 / 5 stars, out of 1 reviews
Kingsville, TX 78363
Phone: (361) 221-9002
Review Summary
Ponderosa Hvac & Construction is a company that specializes in Heating & Air Conditioning/HVAC and General Contractors services. With a rating of 2.0, it is clear that the reviewer had a less than satisfactory experience with this business.
The reviewer mentioned that the owner of Ponderosa Hvac & Construction was the rudest person they have ever done business with. This is a significant statement and could potentially deter potential customers from engaging with this company. Customer service is a vital aspect of any business, and it seems that the owner of this company fell short in that regard.
The reviewer also mentioned that they had asked for a breakdown of the charges and the owner went ballistic. This kind of reaction is highly unprofessional and does not reflect well on the business. Customers expect transparency when it comes to pricing, and a business that reacts negatively to such a request raises red flags.
In the end, the owner did provide a breakdown of the charges, but the overall experience left a negative impression on the reviewer. It is important for businesses to understand the impact of their actions on customer satisfaction and take steps to improve their customer service skills.
Based on this review, potential customers might want to consider other options in the Kingsville, TX area for their Heating & Air Conditioning/HVAC and General Contractors needs.
