Family Ties Contracting
2.5 / 5 stars, out of 3 reviews
1026 State Rte 34
Genoa, NY 13071
Phone: (315) 283-0444
Review Summary
Family Ties Contracting has received mixed reviews from customers. With a rating of 2.5 stars, it is clear that the experiences with this contracting company have been quite varied.
One customer had a very disappointing experience during a basement renovation. The project took eleven months instead of the promised three, and the contractor failed to pull building permits. This lack of attention to detail and failure to adhere to timelines reflects poorly on the professionalism of Family Ties Contracting.
Another customer had multiple projects quoted by the company, only to find out that 90% of the things they were told couldn’t be done. It seems that the company overpromised and underdelivered, leaving the customer frustrated and dissatisfied.
However, not all experiences have been negative. One customer had a positive experience with Matt and his group from Family Ties Contracting. They found them to be extremely reliable and capable, quickly determining solutions to problems and providing helpful advice. This customer was pleased with the quality of work and the expertise displayed by the team.
Overall, it seems that Family Ties Contracting has a mixed track record when it comes to customer satisfaction. While some customers have had negative experiences with delays, lack of permits, and unmet expectations, others have found the company reliable and capable. It may be wise for potential customers to thoroughly research and communicate their expectations before engaging the services of Family Ties Contracting.
