Barnes Cabinets
1.0 / 5 stars, out of 3 reviews
814 Blackjack Rd
Franklin, KY 42134
Phone: (270) 253-3094
Review Summary
Barnes Cabinets has received a total of 3 reviews. Unfortunately, their overall rating is 1.0 out of 5.0, indicating a very poor level of service provided. The company specializes in cabinetry and general contracting.
One disappointed customer recently purchased granite countertops from Barnes Cabinets, paying a substantial amount of $3,500. However, the experience ended in complete disappointment. The customer expressed frustration over the company’s lack of communication, as they never answered the phone or returned any calls. This lack of responsiveness is concerning and reflects poorly on their professionalism and customer service.
Another customer had a similar experience, indicating that if they could give a rating of zero, they would. They made multiple attempts to contact the company, speaking with them three times without any response. Eventually, the customer managed to get Barnes Cabinets to come and measure their vanities, but once again, they never heard back from them. This complete lack of follow-through and failure to communicate is not acceptable and is highly unprofessional.
One reviewer expressed relief at finding someone else to fix the work done by Kelly Barnes, presumably a representative or employee of Barnes Cabinets. However, the reviewer mentioned the need for the new contractor to know the correct color and finish. This suggests that the original work performed by Barnes Cabinets was subpar and required fixing. It is unfortunate that the customer was forced to drive to find someone else to rectify the situation, highlighting the dissatisfaction and inconvenience caused by Barnes Cabinets’ work.
Based on these reviews, it is evident that Barnes Cabinets has serious issues with communication, customer service, and the quality of their work. Potential customers should approach this company with caution and consider alternative options for their cabinetry and general contracting needs.
