American Dock Manufacturing
1.5 / 5 stars, out of 4 reviews
4032 US Highway 2
Florence, WI 54121
Phone: (715) 528-5454
Review Summary
American Dock Manufacturing is a company that specializes in General Contractors and Boating. However, based on the reviews, it seems that their services and customer satisfaction leave much to be desired.
One reviewer expressed their frustration with the company’s lack of responsiveness. They mentioned that they had been trying to contact American Dock Manufacturing for three months, calling them at least once a week, in order to have their deck put in. Despite their persistent efforts, the reviewer received no response or assistance from the company. This lack of communication and disregard for the customer’s needs is highly disappointing and raises questions about the company’s professionalism and commitment to customer service.
Another reviewer mentioned that they were recommended American Dock Manufacturing by friends to install a pier for the summer. However, when they called the company in mid-April to set up the installation, they were informed of a delay due to some unspecified reason. Unfortunately, the reviewer did not receive any further updates or information about the delay, leaving them in the dark and unable to plan accordingly. This lack of transparency and failure to communicate effectively with the customer is a clear indication of the company’s poor organizational skills and disregard for customer satisfaction.
In their search for a pier to replace their broken one, another reviewer visited American Dock Manufacturing. They were hoping to find a suitable replacement for their vacation home. However, upon visiting the place, they found that there were plenty of options available, but none that met their specific needs or requirements. This lack of variety and customization in the company’s offerings is disappointing, as it suggests a lack of attention to detail and a failure to understand and meet the individual needs of their customers.
Based on the reviews, it is evident that American Dock Manufacturing has a long way to go in terms of improving their customer service, communication, and product offerings. With a rating of 1.5 out of 5, it is clear that their current performance is far from satisfactory. Potential customers should be cautious and consider exploring other options before entrusting their projects and expectations to this company.
