Subzero Mechanical Services
1.0 / 5 stars, out of 1 reviews
1020 Lorelei Dr
Fayetteville, OH 45118
Phone: (513) 875-2912
Review Summary
Subzero Mechanical Services has received a single review, and unfortunately, it is not a positive one. The reviewer had a problem with their hot water heater and contacted Subzero Mechanical Services through their home warranty company. They were assigned to Subzero as a priority case due to the urgency of the situation.
The reviewer called Subzero the next day at 10:30 am to report the issue and was given a promise that someone would come and fix the problem. However, it seems that the reviewer’s experience with Subzero was less than satisfactory.
The reviewer mentioned that they were told by Subzero that they would receive a callback shortly to schedule an appointment. However, judging by the tone of the review, it appears that this callback never happened. This lack of communication and follow-up from Subzero likely left the reviewer feeling frustrated and dissatisfied.
It is unfortunate to see that Subzero Mechanical Services received such a negative review, especially considering the urgency of the situation and the importance of having a functioning hot water heater. It is essential for companies in the heating and air conditioning, general contractors, and appliances industries to prioritize excellent customer service and prompt response times. Unfortunately, it seems that Subzero Mechanical Services fell short in this regard.
While this is only one review, it does raise concerns about the overall quality of service provided by Subzero Mechanical Services. It is crucial for the company to address these issues and make improvements to ensure that future customers do not have similar negative experiences.
