ServiceMaster of Martinsburg & Hagerstown
3.0 / 5 stars, out of 2 reviews
10477 Williamsport Pike
Falling Waters, WV 25419
Phone: (304) 301-5179
Review Summary
ServiceMaster of Martinsburg & Hagerstown is a damage restoration and general contracting company located at 10477 Williamsport Pike, Falling Waters, WV 25419. With a rating of 3.0 stars, they have received mixed feedback from their customers.
One satisfied customer had a positive experience with the company. They had a disaster in their vacation home in Berkeley Springs, where a pipe leak caused mold to grow and destroyed their belongings. However, ServiceMaster of Martinsburg & Hagerstown came to the rescue. The customer commends Gene and his team for their efficient and effective work in restoring their home. They were impressed with the quality of the restoration and were grateful for the support during such a difficult time.
On the other hand, another customer had a disappointing encounter with the company. They had water in their basement and sought the services of ServiceMaster based on a referral from their neighbor and insurance recommendation. Unfortunately, the customer was left unsatisfied with the results. They express their dissatisfaction with the company, suggesting that their expectations were not met. They were disappointed with the service provided and it seems that they did not receive the level of professionalism and competence they had hoped for.
Overall, ServiceMaster of Martinsburg & Hagerstown has received both positive and negative reviews. While they have successfully served customers in disaster situations, it seems that there is room for improvement in terms of consistency and customer satisfaction. If you find yourself in need of damage restoration or general contracting services, it may be worth considering other options before making a decision.
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