R.C. Construction & Excavating
2.0 / 5 stars, out of 1 reviews
Elizabeth, IN 47117
Phone: (812) 972-3629
Review Summary
R.C. Construction & Excavating is a company based in Elizabeth, IN that specializes in a variety of services including General Contractors, Snow Removal, and Excavation Services. With a rating of 2.0, they have received mixed feedback from customers.
One customer shared their experience with R.C. Construction & Excavating, expressing their disappointment in the service. They had made an appointment for an estimate but were frustrated when JC, the representative, showed up four days late. Despite the delay, the customer patiently waited for the estimate, only to be left waiting for weeks without any communication or response. The customer mentioned that JC cited their busy schedule as the reason for the delay, but this explanation did not alleviate their frustration.
It is important for businesses to prioritize communication and timeliness, particularly when it comes to providing estimates and updates to customers. The lack of response in this case left the customer feeling let down and questioning the professionalism of R.C. Construction & Excavating. While the customer acknowledges that the company may be busy, they believe that it should not excuse the delay and lack of communication.
Overall, this particular customer’s experience with R.C. Construction & Excavating was less than satisfactory. It is crucial for the company to address these concerns and improve their communication and timeliness in order to provide a better customer experience.
