Allergy & Immunology Associates of New England
3.0 / 5 stars, out of 2 reviews
2 Medical Ctr Dr
Ste 406
Springfield, MA 01107
Phone: (413) 732-1119
Review Summary
Allergy & Immunology Associates of New England has received mixed reviews from its patients. With a rating of 3.0, it is clear that the experience of individuals can vary greatly.
One reviewer expressed their dissatisfaction by stating that it was the worst experience they’ve ever had with a medical practice. They had an appointment that was cancelled after waiting for months, citing “the provider’s” as the reason. This cancellation likely caused frustration and inconvenience for the reviewer, leaving them with a negative impression of the practice.
On the other hand, another reviewer had a positive experience with AIANE. They visited the practice about three times a month for allergy shots, asthma injections, and regular checkups with Dr. Robertson. This reviewer praised the staff, from the receptionists to Dr. Robertson, for their professionalism and quality of care.
It’s important to note that these two reviews represent only a small portion of the overall patient experience at Allergy & Immunology Associates of New England. While the negative review raises concerns about appointment cancellations, it is balanced by the positive review that highlights the expertise and care provided by the staff.
Overall, individuals seeking allergy and immunology services at AIANE should consider these reviews alongside other factors such as location and convenience. It may also be beneficial to reach out to the practice directly to address any concerns or questions before making a decision.
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