Illinois Sinus Center
5.0 / 5 stars, out of 3 reviews
1375 Woodfield Rd
Ste 120
Schaumburg, IL 60173
Phone: (224) 335-4144
Review Summary
The Illinois Sinus Center is a highly recommended medical facility that specializes in Allergists, Audiologists, and Ear Nose & Throat services. With a perfect rating of 5.0, it’s evident that the center consistently provides exceptional care to its patients.
The center is conveniently located at 1375 Woodfield Rd, Ste 120, Schaumburg, IL 60173, making it easily accessible for those seeking their services. The staff at the center is friendly, professional, and dedicated to ensuring the well-being of their patients.
One of the patients expressed their satisfaction with the care they received from their doctor. They mentioned that their doctor was not only gentle but also had a great sense of humor, creating a comfortable and enjoyable experience. The doctor even went the extra mile by sending the patient’s prescription using a discount code, showing their dedication to providing affordable care. The patient also mentioned that they had been struggling with a loss of smell for a long time and the doctor was able to help them overcome this issue. This positive experience is a testament to the expertise and compassion of the doctors at the Illinois Sinus Center.
Another patient had a great experience with Dr. Musgrave, who took the time to listen to their concerns and provided an honest and thorough assessment. The patient appreciated the doctor’s explanation of the standards of care and felt confident in the treatment plan recommended. This level of attentiveness and transparency is crucial in building trust between doctors and patients.
In addition, a previous patient had sought treatment for their wife’s sinus issues and was extremely satisfied with the results. Dr. Deitch, who had previously performed surgery on the patient’s wife, was helpful and made a significant difference in her condition. This positive outcome speaks to the skill and expertise of the doctors at the Illinois Sinus Center.
Overall, the Illinois Sinus Center is a top-notch medical facility that provides excellent care to its patients. The positive reviews highlight the expertise, compassion, and dedication of the doctors, making it a highly recommended choice for anyone in need of Allergists, Audiologists, or Ear Nose & Throat services in the Schaumburg area.
Learn More About Illinois Sinus Center Here
Brandon Musgrave, MD
1.0 / 5 stars, out of 1 reviews
1375 Woodfield Rd
Ste 120
Illinois Sinus Center
Schaumburg, IL 60173
Phone: (224) 335-4144
Review Summary
Dr. Brandon Musgrave received a 1.0-star rating based on one review. The reviewer mentioned that while Dr. Musgrave himself was nice and helpful, their experience with the front desk staff was extremely negative.
The reviewer described the front desk lady and manager as two of the rudest individuals they have ever encountered. In particular, they mentioned Donna by name, suggesting that she was especially problematic.
It is unfortunate that such a negative encounter with the front desk staff overshadowed the positive experience with Dr. Musgrave. The reviewer did not provide any specific details about the nature of their interaction with the staff, but it seems that their behavior left a lasting impression.
As customer service plays a crucial role in the overall experience of any medical practice, it is essential for the front desk staff to be courteous, helpful, and professional. This feedback serves as a valuable opportunity for improvement for the Illinois Sinus Center.
Addressing the issue of rudeness among the front desk staff can contribute to a more positive and welcoming environment for patients. It is important for the management to take this feedback seriously and address any concerns raised by patients.
While it is unfortunate that the reviewer’s experience was marred by the behavior of the front desk staff, it is important to acknowledge that individual experiences can vary. Other patients may have had different encounters and may have had a more positive overall experience with the practice.
Ultimately, the Illinois Sinus Center should strive to provide exceptional customer service at every touchpoint, ensuring that patients feel welcomed and supported throughout their entire visit.
Learn More About Brandon Musgrave, MD Here
Advanced Allergists
2.5 / 5 stars, out of 6 reviews
455 S Roselle Rd
Ste 206
Schaumburg, IL 60193
Phone: (847) 352-2822
Review Summary
Advanced Allergists is an allergist located at 455 S Roselle Rd, Ste 206, Schaumburg, IL 60193. They have a rating of 2.5 stars out of 5 based on a total of 6 reviews. The clinic specializes in allergy-related treatments.
One reviewer had a very negative experience with the clinic. They mentioned that they scheduled an appointment a month in advance but later received a jury duty initiation for the same day as their appointment. They were disappointed with the clinic’s response and gave a rating of 1 star.
Another reviewer expressed their dissatisfaction with the older receptionist at the clinic. They found her to be unpleasant, rude, patronizing, and unhelpful. They were surprised that the clinic would employ someone with such negative qualities for a front-facing position. They also gave a rating of 1 star.
However, there was one positive review among the others. The reviewer mentioned that they love Dr. Miller, one of the allergists at the clinic. They found him to be extremely helpful and professional. They appreciated his willingness to answer any questions they had. They gave a rating of 4 stars.
Based on the mixed reviews, it seems that the experiences at Advanced Allergists can vary. The negative reviews highlight issues with the receptionist’s behavior and the clinic’s response to scheduling conflicts. On the other hand, the positive review highlights the excellent service provided by Dr. Miller. It may be worth considering these factors when deciding whether to visit Advanced Allergists for allergy-related treatments.
