FamilyCare Allergy and Asthma
2.0 / 5 stars, out of 9 reviews
130 Stony Point Rd
Ste E
Santa Rosa, CA 95401
Phone: (707) 525-0211
Review Summary
FamilyCare Allergy and Asthma has received mixed reviews from its customers. With a rating of 2.0 out of 5.0, it is clear that there have been some negative experiences reported.
One reviewer mentioned that they go to the San Rafael office for shots and find it fine, but they were disappointed by the staff’s failure to enforce the quiet zone policy in the waiting room. This lack of enforcement can be frustrating for those who value a peaceful environment during their visit.
Another customer expressed their dissatisfaction with the desk workers and billing department, describing them as careless. They had inquired multiple times about the price range and were given different answers each time. This inconsistency in information can lead to confusion and frustration for patients.
One particularly frustrated reviewer described their experience with the front desk staff as the worst they have ever encountered. Their appointment had been rescheduled twice, which caused inconvenience and frustration. This kind of inconsistency and lack of organization can greatly impact the overall experience for patients.
Despite these negative reviews, it is important to note that FamilyCare Allergy and Asthma has a relatively small number of reviews. With only 9 reviews in total, it is possible that these negative experiences are not representative of the overall quality of care provided by the allergists at this establishment. It is always recommended to consider multiple factors, such as the overall rating and the experiences of other customers, before making a judgment about a healthcare provider.
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Santa Rosa Head and Neck Surgery
2.5 / 5 stars, out of 22 reviews
1701 4th St
Ste 120
Santa Rosa, CA 95404
Phone: (707) 523-7025
Review Summary
Santa Rosa Head and Neck Surgery has a rating of 2.5 stars based on 22 reviews. The clinic specializes in Ear Nose & Throat, Audiologist, and Allergists services. Located at 1701 4th St, Ste 120, Santa Rosa, CA 95404, the clinic can be reached at (707) 523-7025.
One reviewer had a positive experience with Dr. Quenelle, praising his excellent bedside manner and ability to explain medical terms in a way that is easily understandable. The reviewer appreciated the use of charts to aid in the explanation. This positive review highlights the expertise and communication skills of Dr. Quenelle.
However, another reviewer had a negative experience, expressing frustration over the long wait times for an appointment. The reviewer also mentioned waiting for 45 minutes in a crowded waiting room. This negative review brings attention to the clinic’s scheduling and efficiency issues, which can be a cause for concern, especially when dealing with potential serious medical conditions.
A third reviewer shared a similar negative experience, stating that their aunt had to wait three months to get an appointment at Santa Rosa Head and Neck Surgery. The reviewer’s primary doctor had referred them to this clinic with the expectation of receiving help for their specific medical condition. The delay in getting an appointment raises questions about the clinic’s ability to accommodate patients in a timely manner.
Overall, Santa Rosa Head and Neck Surgery has received mixed reviews. While some reviewers had positive experiences with specific doctors, there are concerns about long wait times and crowded waiting rooms. Potential patients may want to consider these factors when choosing this clinic for their medical needs.
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MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic
2.5 / 5 stars, out of 5 reviews
1701 4th St
Ste 120
Santa Rosa, CA 95404
Phone: (707) 523-7025
Review Summary
MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic has received mixed reviews from its patients. With a rating of 2.5 stars out of 5, it is clear that the clinic has both satisfied and dissatisfied customers.
One satisfied patient had a positive experience with Dr. Aubin-Pouliot during a difficult procedure. Despite the discomfort of having a camera inserted into their nose, the patient found the process pain-free and appreciated the doctor’s expertise.
However, another patient had a very negative experience with the clinic. They expressed frustration with the long wait times and the difficulty in scheduling an appointment. They were initially referred to the clinic in May but did not get seen until October, which they found to be an obscene wait. This patient strongly advised others to avoid the clinic if possible.
Another patient also had a similar complaint about the wait times. They arrived at the clinic at 9:30 am and were told there was a 30-minute wait to see the doctor. However, they ended up waiting much longer than expected and expressed their disappointment with the lengthy wait.
Based on the mixed reviews, it seems that the clinic may have some issues with scheduling and managing wait times. While some patients have had positive experiences with specific doctors, the overall experience for others has been less satisfactory. It is important for the clinic to address these concerns and improve their scheduling and wait time management to ensure a better experience for all patients.
Learn More About MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic Here
