ENT and Allergy Associates
2.5 / 5 stars, out of 7 reviews
400 Old Country Rd
Ste 16
Riverhead, NY 11901
Phone: (631) 727-8050
Review Summary
ENT and Allergy Associates is a medical practice located at 400 Old Country Rd, Ste 16, Riverhead, NY 11901. They specialize in Ear Nose & Throat, Allergists, and Cosmetic Surgeons. With a rating of 2.5 out of 5 stars, they have received mixed reviews from their patients.
One satisfied patient had a positive experience with Dr. Kelly, who made their daughter feel comfortable throughout the entire process. They praised Dr. Kelly for being thorough in his examinations and providing excellent care.
However, there are also negative reviews highlighting issues with the office staff. One patient expressed frustration with the staff’s incompetence, mentioning their failure to return phone calls to patients and the pharmacy. This lack of communication caused significant inconvenience and dissatisfaction.
Another patient had an even worse experience, describing the practice as the “absolute worst.” They claimed to have been dismissed as a patient because of a prescription error, which the practice mishandled and responded to in an unprofessional manner. This incident left the patient feeling frustrated and mistreated.
Overall, ENT and Allergy Associates has a mixed reputation based on the reviews. While some patients have had positive experiences with their doctors, the negative feedback regarding the office staff’s incompetence and mishandling of situations is concerning. It is important for the practice to address these issues and improve their communication and patient care to ensure a better experience for all patients.
