West Houston Allergy & Asthma

image of business West Houston Allergy & Asthma

5.0 / 5 stars, out of 1 reviews

7830 W Grand Pkwy S
Ste 260
Richmond, TX 77406

Phone: (346) 231-7668

Review Summary

The West Houston Allergy & Asthma clinic in Richmond, TX has received a glowing review from a satisfied patient. The clinic specializes in providing allergy and asthma treatment and is highly regarded in the field.

The reviewer shares their positive experience with the clinic, specifically highlighting their expertise in immunotherapy. They highly recommend the clinic for anyone considering immunotherapy, particularly mentioning their interest in RUSH therapy, which involves receiving nine hours of shots to speed up the treatment process.

The reviewer’s satisfaction is evident in their rating of 5 stars, indicating that they were extremely pleased with the services provided by the West Houston Allergy & Asthma clinic. The clinic’s commitment to providing effective treatments and personalized care is evident in this review.

The clinic’s location is convenient, situated at 7830 W Grand Pkwy S, Ste 260, Richmond, TX 77406. Patients can easily access the clinic for their appointments. The clinic’s phone number, (346) 231-7668, is provided for inquiries or to schedule appointments.

In summary, the West Houston Allergy & Asthma clinic in Richmond, TX is highly recommended by a satisfied patient. Their expertise in immunotherapy, particularly RUSH therapy, sets them apart in the field. Patients can expect quality care and effective treatments at this clinic.

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Epic Family Care

image of business Epic Family Care

2.0 / 5 stars, out of 13 reviews

7417 W Grand Pkwy S
Ste 150
Richmond, TX 77407

Phone: (281) 885-8877

Review Summary

Epic Family Care is a healthcare facility located in Richmond, TX. They offer a range of services including weight loss centers, family practice, and allergists. With a rating of 2.0, they have received mixed reviews from their patients.

One reviewer mentioned that the receptionist at Epic Family Care was rude and lacked customer care training. This negative experience with the receptionist has deterred the reviewer and their family from returning to the office. It is important for healthcare facilities to prioritize good customer service in order to create a welcoming and comfortable environment for patients.

Another common complaint mentioned by reviewers is the long wait times. Patients have expressed frustration with the excessive waiting periods, even when they arrive on time for their appointments. This can be a source of inconvenience and dissatisfaction for patients who are seeking prompt healthcare services.

However, despite these drawbacks, some reviewers have praised the doctors at Epic Family Care. One reviewer specifically mentioned Dr. Kethineni as an amazing doctor who is thorough and takes time with her patients. This personalized approach to healthcare is appreciated by patients who value the old-school way of practicing medicine.

Overall, Epic Family Care has a diverse range of services to offer, but they need to address concerns regarding customer service and wait times to improve the overall patient experience. By implementing better training for their staff and addressing the issue of long wait times, they can enhance their reputation and attract more satisfied patients.

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