Divyang Trivedi, MD – Allergy Asthma Sinusitis Medical Clinic
2.0 / 5 stars, out of 8 reviews
11832 Rosecrans Ave
Ste 200
Norwalk, CA 90650
Phone: (562) 864-4500
Review Summary
Dr. Divyang Trivedi, MD – Allergy Asthma Sinusitis Medical Clinic has received mixed reviews from patients. With a rating of 2.0 out of 5.0 stars, it is evident that there have been some negative experiences reported.
One reviewer expressed their frustration with the long wait times, stating that they had to wait for 5 weeks before they could even get an appointment. This delay in scheduling can be quite inconvenient for patients in need of immediate allergy treatment.
Another patient reported a disappointing experience during their visit. They had to wait for about 40 minutes before being called in, only to be asked basic questions. Furthermore, they had to wait an additional 30 minutes, while a patient who arrived 30 minutes after them was taken in first. Such incidents can lead to frustration and dissatisfaction among patients.
One of the reviewers had an appalling experience at the clinic. They described the place as crowded and dirty, with an extremely long wait time. Additionally, the staff was deemed unprofessional. This lack of professionalism can negatively impact the overall patient experience and hinder trust in the medical team.
It is important for Dr. Divyang Trivedi, MD – Allergy Asthma Sinusitis Medical Clinic to address these concerns and take measures to improve their services. This includes reducing wait times, maintaining cleanliness, and ensuring professionalism among the staff. By addressing these issues, the clinic can work towards providing a more satisfactory experience for their patients.
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Allergy Asthma Sinusitis Medical Clinic
1.0 / 5 stars, out of 2 reviews
11832 E Rosecrans Ave
Ste 200
Norwalk, CA 90650
Phone: (562) 864-4500
Review Summary
Allergy Asthma Sinusitis Medical Clinic has a rating of 1.0 based on 2 reviews. The clinic specializes in various medical fields including Allergists, Ear Nose & Throat, and Pulmonologist. It is located at 11832 E Rosecrans Ave, Ste 200, Norwalk, CA 90650.
The first reviewer had a negative experience with the front desk staff. They described the ladies at the front desk as extremely rude. The reviewer mentioned that they called to make an appointment but were hung up on. On the day of their appointment, they encountered more unhelpful behavior from the girls at the clinic. The reviewer gave a rating of 1 out of 5 for their experience.
The second reviewer had a similar negative experience when trying to book an appointment for their son. They provided their insurance information to the girl on the phone, but when they called to verify the appointment, they were met with unprofessionalism. The reviewer also gave a rating of 1 out of 5 for their experience.
Based on these two reviews, it seems that the front desk staff at Allergy Asthma Sinusitis Medical Clinic is lacking in customer service skills. The reviewers experienced rude behavior and unhelpfulness when trying to make appointments. This is certainly concerning for potential patients who are seeking medical care. It is important for a medical clinic to have professional and friendly staff who can provide assistance and support to patients. These negative experiences may deter individuals from choosing this clinic for their medical needs.
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