Kids & Teens Medical Group – Northridge
1.5 / 5 stars, out of 62 reviews
8628 Reseda Blvd
Northridge, CA 91324
Phone: (818) 361-5437
Review Summary
The Kids & Teens Medical Group – Northridge has received a total of 62 reviews. The medical group offers a variety of services, including pediatricians, allergists, and urgent care. However, the overall rating for this establishment is quite low, with only 1.5 stars.
One reviewer mentioned that they usually go to the Mission Hill office but had to visit this one due to its closure. Despite the change, they had a positive experience with Dr. Tam, who provided excellent care for their two-year-old daughter. This reviewer appreciated the doctor’s expertise and skills.
On the other hand, another reviewer expressed disappointment with the office’s new staff. They used to love coming to this location and even traveled a long distance to get there. However, the recent changes have led to a decline in service quality. The reviewer felt that the staff was unhelpful and mentioned having difficulties in receiving the necessary treatment.
Similarly, another dissatisfied reviewer voiced their discontent with the overall experience at this medical group. They mentioned that the staff was unfriendly and unhelpful, resulting in a lengthy two-hour wait to see a doctor who ultimately wasn’t available. This situation left a negative impression on the reviewer.
Based on the reviews, it seems that the Kids & Teens Medical Group – Northridge is experiencing some challenges in terms of staff and service quality. It is important for them to address these issues to improve the overall patient experience and regain the trust of their customers.
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