ENT and Allergy Associates
2.0 / 5 stars, out of 17 reviews
145 Huguenot St
Ste 610
New Rochelle, NY 10801
Phone: (914) 235-1888
Review Summary
ENT and Allergy Associates is an establishment that specializes in Allergists and Ear Nose & Throat services. With a rating of 2.0, it is clear that the overall experience of the reviewers has not been satisfactory.
One reviewer expressed frustration about being charged for appointments they never had. This reviewer paid out of pocket for their child’s appointments, but unfortunately, they were mistakenly charged for another patient. As a result, they have been receiving bills in the mail for services they did not receive. This experience has left them disappointed and wishing for a better outcome.
Another reviewer mentioned their dissatisfaction with the customer service they received. When they called the office and asked to speak to the operator, they were put on hold for almost an hour. This long wait time reflects poor customer service and can be frustrating for anyone seeking assistance or information. The reviewer found this experience to be unsatisfactory.
One reviewer was not impressed with their overall experience at ENT and Allergy Associates. They mentioned that they were able to make an appointment for the same day, which raised concerns for them. Additionally, their appointment time was scheduled for 2:40, but they found the process of filling out paperwork to be excessive and unnecessary. This reviewer had expected a more professional and efficient experience.
