Allergy Asthma & Sinus Center

2.5 / 5 stars, out of 3 reviews

12959 Palms W Dr
Ste 203
Loxahatchee, FL 33470

Phone: (561) 790-2258

Review Summary

The Allergy Asthma & Sinus Center has received mixed reviews from its patients. With a rating of 2.5 stars, some individuals have had positive experiences while others have encountered difficulties.

One reviewer expressed their initial concerns after reading two very low ratings, but decided to keep their appointment. They were pleasantly surprised and described their experience as meeting the best Allergist Practice. This positive feedback demonstrates that the center has the potential to provide excellent care and service.

On the other hand, another patient had a frustrating experience. They had been waiting for six months to undergo a basic allergy test, only to be informed on the day of their appointment that the center no longer offers the service. This lack of communication and the long waiting period understandably left the reviewer disappointed.

In a similar vein, another patient had to endure a lengthy wait time. After an hour and a half, they were merely relocated to the doctor’s office without receiving any medical attention. This prolonged waiting period without any progress could be frustrating and inconvenient for patients.

Overall, the Allergy Asthma & Sinus Center has a mixed reputation. While some patients have had positive experiences, others have encountered difficulties such as long wait times and miscommunication. It is important for the center to address these issues and improve their services to ensure a better experience for all patients.

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Sinus Solutions of South Florida

3.0 / 5 stars, out of 1 reviews

12989 Southern Blvd
Bldg 3, Ste 201
Loxahatchee, FL 33470

Phone: (561) 790-7744

Review Summary

Sinus Solutions of South Florida is a medical practice specializing in Ear Nose & Throat and Allergist services. With a rating of 3.0, the practice strives to provide quality care to its patients. Located at 12989 Southern Blvd, Bldg 3, Ste 201, Loxahatchee, FL 33470, the practice is easily accessible for individuals in the area.

The reviewer had a mixed experience with Sinus Solutions of South Florida. While they appreciated the friendly staff and doctor, they expressed frustration with the wait times. According to the review, the reviewer consistently waited over 45 minutes past their appointment time to be seen, and the overall appointment duration averaged around an hour and 15 minutes.

It is important to note that wait times can vary in medical practices due to various factors, such as emergencies or unexpected patient needs. However, it is understandable that longer wait times can be inconvenient and frustrating for patients.

Sinus Solutions of South Florida may want to address this concern and explore ways to improve their scheduling and appointment management to minimize wait times. Clear communication with patients regarding potential delays and proactive measures to reduce wait times can enhance the overall patient experience.

Despite the wait times, the reviewer acknowledged the positive aspects of the practice, highlighting the lovely staff and doctor. This indicates that Sinus Solutions of South Florida has a caring and professional team, which is an essential aspect of any medical practice.

Based on this review, individuals considering Sinus Solutions of South Florida may want to take into account the potential for longer wait times but also consider the positive aspects of the practice, such as the friendly staff and doctor. It may be helpful to contact the practice directly to inquire about their wait time management strategies and any steps they have taken to address this concern.

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Gabriel E Gonzalez,MD

1.0 / 5 stars, out of 1 reviews

12959 Palms W Dr
Loxahatchee, FL 33470

Phone: (561) 790-2258

Review Summary

Gabriel E Gonzalez, MD is a medical professional specializing in Allergists, Surgeons, and Immunodermatologists. With a rating of 1.0, it is evident that the reviewer had a negative experience at this establishment.

The reviewer explains that after enduring a challenging 6-month process of receiving a referral and scheduling an appointment for a basic allergy test, they were informed today that the services are no longer available. This news was undoubtedly disappointing and frustrating for the reviewer.

It is unfortunate to hear about this negative experience, as it seems that there was a significant delay and lack of communication regarding the availability of services. Such a situation can cause inconvenience and dissatisfaction for patients who are seeking medical attention.

It is crucial for medical professionals to prioritize effective communication and provide accurate information to their patients. Clear and timely communication can help manage expectations and prevent unnecessary frustration or disappointment.

Overall, based on this review, it appears that Gabriel E Gonzalez, MD may have room for improvement in terms of communication and managing patient expectations. It is recommended that the establishment take this feedback into consideration and work towards providing a better experience for their patients.

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