Family Allergy & Asthma
2.5 / 5 stars, out of 3 reviews
5001 Houston Rd
Florence, KY 41042
Phone: (859) 980-7180
Review Summary
The Family Allergy & Asthma clinic on Houston Rd in Florence, KY has received mixed reviews from its patients. With a rating of 2.5 out of 5, it’s clear that some individuals have had less than satisfactory experiences.
One patient expressed frustration with the clinic’s communication regarding allergy shots. They mentioned that they didn’t receive any notification when their vials were ready, only finding out when they received the bill. This lack of communication is concerning and could be improved to ensure a smoother experience for patients.
Another reviewer had a negative experience with the billing department. While they found the staff at the Florence location to be friendly, they felt that the billing department was a joke. This suggests that there may be issues with billing processes or customer service in that area of the clinic.
On a more positive note, a different patient praised the clinic’s system for weekly injections. They found it easy and efficient, which made their weekly visits tolerable. This positive experience indicates that the clinic does have some strengths and aspects that patients appreciate.
Overall, the Family Allergy & Asthma clinic in Florence, KY has received mixed reviews. While some patients have had negative experiences with communication and billing, others have found certain aspects of their treatment to be efficient and satisfactory. It may be worth considering these factors and reaching out to the clinic directly for more information before making a decision.
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ENT & Allergy Specialists
3.0 / 5 stars, out of 6 reviews
7575 US 42
Florence, KY 41042
Phone: (859) 781-4900
Review Summary
The ENT & Allergy Specialists in Florence, KY has received mixed reviews from patients. With a rating of 3.0, it is clear that the experiences vary.
One patient has been a loyal patient for over a year and speaks highly of the staff and their professionalism. They were referred to the office for hearing loss and sinusitis and have been pleased with the care they have received. This positive experience is reflected in their 5-star rating.
Another patient had a similar positive experience with the staff and doctors. They specifically mention their husband’s hearing issue and how the team at ENT & Allergy Specialists was courteous and helpful. This patient also gives the office a 5-star rating.
However, not all patients have had the same positive experience. One patient visited the office in Edgewood, KY and saw Dr. Bryan J. Krol. Unfortunately, they had a negative experience with the doctor’s use of a nasal endoscopy device. They were dissatisfied with the briefness of the procedure and give the office a 1-star rating.
Overall, the ENT & Allergy Specialists in Florence, KY has a mixed reputation. While some patients have had positive experiences and praise the staff and doctors, others have had negative experiences with specific procedures. It is important for potential patients to consider these varying experiences when deciding whether to visit this office.
