Duke Children’s Primary Care Southpoint
3.0 / 5 stars, out of 2 reviews
6301 Herndon Rd
Durham, NC 27713
Phone: (919) 620-5333
Review Summary
Duke Children’s Primary Care Southpoint has received mixed reviews from its patients. While the facility is described as modern, clean, and comfortable, there have been some complaints about the service provided.
One patient had a positive experience with Nurse Jaden, stating that they went above and beyond for their family. The team at Duke Children’s Primary Care Southpoint is also praised for being friendly and knowledgeable. This positive review highlights the quality of care provided by the staff.
However, another patient had a negative experience. They had made an appointment over a month ago for the FluMist, but when they arrived, they were informed that the facility no longer had it. The patient expressed frustration at having to wait for an hour only to be told that the service they needed was not available. This negative experience reflects a lack of communication and organization within the facility.
Overall, Duke Children’s Primary Care Southpoint has a rating of 3.0. While some patients have had positive experiences with the staff and the facility, others have encountered issues with the availability of services. It is important for the facility to address these concerns and improve their communication with patients to ensure a better overall experience.
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