Advanced Specialty Care – Danbury Office
1.5 / 5 stars, out of 14 reviews
107 Newtown Rd
Danbury, CT 06810
Phone: (203) 830-4700
Review Summary
Advanced Specialty Care – Danbury Office has received a rating of 1.5 stars based on 14 reviews. The office offers a range of specialties including Allergists, Ear Nose & Throat, and Audiologist. Located at 107 Newtown Rd, Danbury, CT 06810, the office can be contacted at (203) 830-4700.
One reviewer expressed disappointment with the office operations when they visited for allergy treatment. They had set up a direct-pay payment plan but continued to receive bills for the full amount. This experience left them thoroughly disappointed, resulting in a 1-star rating.
Another reviewer mentioned that their review is specifically for the Allergy & Asthma part of the practice. They had been a patient in the cosmetic & ENT part of the practice before and had a positive experience. However, when it came to the Allergy & Asthma department, they had nothing but negative feedback. Unfortunately, they did not elaborate on the specific issues they encountered. As a result, they gave a 1-star rating.
One reviewer, who claims to have left over 100 reviews on Google with most of them being 5 stars, had a negative experience with the receptionists at the Allergy department. They described the receptionists as rude, impatient, and lacking in professionalism. This negative encounter resulted in a 1-star rating.
Based on these reviews, it seems that Advanced Specialty Care – Danbury Office has some areas for improvement, particularly in the Allergy department. The recurring issues with billing, lack of details about negative experiences, and unprofessional behavior of the receptionists have contributed to the low rating. It is important for the office to address these concerns and strive for better customer service to ensure a more positive experience for their patients.
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