Crystal Community ENT
2.5 / 5 stars, out of 3 reviews
790 SE 5th Ter
Crystal River, FL 34429
Phone: (352) 795-0011
Review Summary
The Crystal Community ENT clinic has received mixed reviews from its patients. With a rating of 2.5 stars, it seems that the experiences at this clinic have been somewhat inconsistent.
One reviewer mentioned their dissatisfaction with the clinic’s allergy testing and shot process. They mentioned that they were required to purchase an expensive special epipen before undergoing the testing, and were not allowed to use their prescription plan to cover the cost. This policy may be inconvenient and costly for patients who are already seeking medical assistance for their allergies.
However, another patient had a more positive experience with the clinic. They mentioned that they had visited Dr. Grillo after undergoing nose surgery that had left them with significant damage on the inside. Despite the initial setback, this patient found Dr. Grillo’s expertise helpful in addressing their concerns and providing treatment. They gave a rating of 4 stars, indicating a satisfactory experience.
Unfortunately, another reviewer had a negative encounter with the clinic’s office manager. They mentioned that their Medicare insurance would have covered a higher office visit fee, but the manager turned down the opportunity in favor of a lower copay of $40. This decision seemed to prioritize a smaller payment over potential revenue, which left the reviewer disappointed and dissatisfied. They gave a rating of 1 star, expressing their frustration with the office manager’s decision.
Overall, the Crystal Community ENT clinic seems to have a mixed track record based on the available reviews. It is important for prospective patients to consider these different experiences and make an informed decision when choosing this clinic for their ear, nose, and throat, allergy, or plastic surgery needs.