Northern Medical Group, Quality Primary Care Division
2.0 / 5 stars, out of 8 reviews
111 Clock Tower Commons Dr
Brewster, NY 10509
Phone: (845) 415-7480
Review Summary
The Northern Medical Group, Quality Primary Care Division offers a range of medical services, including endocrinology, allergology, and family practice. With a rating of 2.0, the practice has received mixed reviews from patients.
One reviewer expressed frustration with the difficulty of making an appointment, finding it beyond frustrating and unacceptable. They mentioned considering changing doctors due to this issue. It is important for a medical practice to have an efficient appointment system to ensure timely access to care.
On the other hand, another reviewer specifically praised Aaron, who handles the phones and appointment scheduling. They described him as amazing, professional, and courteous. This positive feedback highlights the importance of having dedicated and friendly staff members who can provide excellent customer service.
Unfortunately, there was a negative review of the Somers office of the Northern Medical Group. The reviewer criticized the medical team, describing them as grossly incompetent and lazy. They also mentioned a tendency to order unnecessary medical tests. This feedback raises concerns about the quality of care provided at this particular location.
Overall, the Northern Medical Group, Quality Primary Care Division has a mix of positive and negative reviews. It is important for the practice to address the issues raised by patients, such as difficulties with appointment scheduling and concerns about competence and efficiency in the medical team. By addressing these concerns, the practice can strive to provide better patient experiences and improve their overall rating.
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