Bay Allergy Clinic
2.0 / 5 stars, out of 3 reviews
414 N Tuscola Rd
Bay City, MI 48708
Phone: (989) 895-5007
Review Summary
Bay Allergy Clinic has received mixed reviews from its patients. While the doctors are highly regarded for their competence and knowledge, there are several areas of concern that have been highlighted by the reviewers.
One recurring issue mentioned by a patient is the decline in service quality. Despite being a long-time patient, they have noticed a downward trend in the clinic’s performance. Specifically, on three separate occasions in the past year, the staff has failed to carry out necessary procedures after the COVID-19 pandemic. This lack of attention to detail is concerning and may indicate a need for improvement in the management of the clinic.
Another patient who has been visiting the clinic for years acknowledges the doctors’ expertise but raises concerns about the high turnover rate among the staff. The busy nature of the clinic combined with the increased staff turnover has resulted in a less satisfactory experience for this individual. The constant change in personnel may lead to inconsistencies in patient care and could benefit from a more stable and well-trained team.
Lastly, a patient’s spouse had a negative encounter with some of the nursing staff. While the doctors were polite, the nursing staff exhibited rude behavior that left a lasting impression. Such behavior is not only unprofessional but also creates an uncomfortable environment for patients. It is crucial for the clinic to address this issue and ensure that all staff members maintain a respectful and compassionate attitude towards patients.
Overall, Bay Allergy Clinic has a rating of 2.0 stars, reflecting the mixed experiences of its patients. The clinic would benefit from addressing the concerns raised by the reviewers, such as the decline in service quality, staff turnover, and the need for improved professionalism among some members of the nursing staff. Taking these steps would enhance the overall patient experience and contribute to the clinic’s reputation as a reliable allergist in Bay City, MI.
