Downriver ENT, PC
2.0 / 5 stars, out of 7 reviews
14575 Southfield Rd
Allen Park, MI 48101
Phone: (313) 381-8787
Review Summary
Downriver ENT, PC is an Ear Nose & Throat and Allergists clinic located in Allen Park, MI. They have received a rating of 2.0 based on 7 reviews.
One reviewer had a negative experience with the staff members, stating that they were treated rudely and mocked for their hearing loss. They specifically mentioned the front desk at audiology in Allen Park. This type of behavior is unacceptable and can be extremely distressing for patients.
Another reviewer expressed their disappointment with the clinic, stating that it was unprofessional and that the doctor did not even see patients. They also mentioned being billed as though they had received medical attention. This raises concerns about the clinic’s practices and their commitment to patient care.
In contrast, one reviewer initially had a more positive impression of the clinic, rating it as a 3 or 4 stars. However, their opinion changed after the weekend and they were unsure if they would still rate it as a 2. They mentioned that the office was small but clean, and the staff was satisfactory. It is unclear what specifically caused their change in opinion, but it indicates some inconsistency in the clinic’s service.
Based on the reviews, it seems that Downriver ENT, PC has some areas for improvement. Patients have reported instances of rudeness and unprofessionalism from staff members, as well as concerns about the doctor-patient interactions. It is important for the clinic to address these issues and ensure that all patients receive respectful and quality care.