Recalled Product Name/Brand/ID
Anker EverFrost Lithium-Ion Battery Powered Coolers
Recall Product Images
Potential Risks or Issues
- The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard.
Has Anyone Been Injured?
The firm has received five reports of overheating, smoke and/or fire. No injuries have been reported.
About the Recall
This recall involves the lithium-ion battery packs in Anker EverFrost Coolers. The coolers are intended for use in outdoor camping, travel, and fishing for cooling and freezing food or medicine. They are dark gray with wheels and a drop-down rolling handle. There is a blue charging port for charging by alternative power sources, such as plug-in or solar, on one end of the cooler. The name “Anker EverFrost” appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following model numbers are included in this recall:
- Product Model # Size
- Anker Detachable Battery pack for Powered Cooler A17B0 Not Applicable
- Anker EverFrost Powered Coolers 30 A17A0 33 Liters
- Anker EverFrost Powered Coolers 40 A17A1 43 Liters
- Anker EverFrost Powered Coolers 50 A17A2 53 Liters
Where to Find Unique Identification of this Product
The model number is printed on the outer surface on the bottom of the cooler.
How Many Units Are Affected? Affected Batch/Date Range
About 5,480 units are affected. In addition, about 160 units in Canada are also affected.
Who is the Distributor(s)?
Anker Innovations Limited, of Hong Kong
Places Where Recalled Product was Sold
Best Buy, TD Synnex, and other stores nationwide and online at kickstarter.com from May 2023 through September 2023 for between $250 and $950.
Where was This Manufactured?
China
Actions for Consumers
Consumers should immediately stop using the recalled coolers and contact Anker for a free replacement lithium-ion battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash.
Remedy Process
Consumers should visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim and for instructions on how to replace the battery pack.
Additional Information
For more information, consumers can contact Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or use the LiveChat function at https://support.anker.com/s/contact-us. More information is also available at https://www.anker.com/anker-solix/cooler-battery-recall-pps.
Regulatory Compliance
The recall complies with the requirements set forth by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from falling victim to this recall, immediately stop using the recalled coolers and follow the instructions provided by Anker to obtain a free replacement lithium-ion battery pack.
Final Thought
It is important for consumers to be aware of product recalls to ensure their safety and the safety of their loved ones. By following the recommended actions and contacting Anker, affected consumers can resolve the potential fire hazard associated with the Anker EverFrost Lithium-Ion Battery Powered Coolers.
