Recalled Product Name/Brand/ID
Bambu Lab A1 3D printers
Recall Product Images
Potential Risks or Issues
- When the recalled 3D printer’s heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
Has Anyone Been Injured?
The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported.
About the Recall
This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is “A”. The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, “Bambu Lab A1”, are located on the printer’s x-axis motor cover.
Where to Find Unique Identification of this Product
The unique identification can be found on the QR code sticker on the rear of the printer. The sixth digit should be “A” for the affected units.
How Many Units Are Affected?
About 12,800 units of the Bambu Lab A1 3D printers are affected by this recall.
Affected Batch/Date Range
The affected printers were sold from December 2023 through January 2024.
Who is the Distributor(s)?
The distributor of the recalled product is Bambu Lab USA Inc., located in Austin, Texas.
Places Where Recalled Product was Sold
The recalled product was sold at Micro Center stores nationwide and online at us.store.bambulab.com.
Where was This Manufactured?
The recalled product was manufactured in China.
Actions for Consumers
Consumers should immediately stop using the recalled 3D printers and contact Bambu Lab to arrange either:
- Return of their A1 3D printers for a full refund
- Free replacement of the heatbed and cable by a local electronics repair facility
Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.
Remedy Process
- Option 1: Full refund
- Option 2: Free replacement of the heatbed and cable by a local electronics repair facility
Additional Information
For more information, consumers can contact Bambu Lab by email at a1recall@bambulab.com, or visit their website at https://bambulab.com/en-us/support/A1recall or https://bambulab.com/en-us and click on “A1 Recall” at the top of the page.
Regulatory Compliance
The recall complies with the regulations set by the Consumer Product Safety Commission (CPSC).
How Can I Protect Myself From Falling Victim?
To protect yourself from the electric shock and fire hazards associated with the recalled product, immediately stop using the Bambu Lab A1 3D printer if you own one. Follow the instructions provided by Bambu Lab for the refund or replacement process.
Final Thought
It is important for consumers to be aware of product recalls to ensure their safety and prevent any potential hazards. By following the recommended actions and contacting Bambu Lab, affected individuals can protect themselves and prevent any incidents related to the recalled Bambu Lab A1 3D printers.
