NY Allergy & Sinus Centers Glendale
2.5 / 5 stars, out of 30 reviews
79-49 Myrtle Ave
Glendale, NY 11385
Phone: (718) 416-0207
Review Summary
The NY Allergy & Sinus Centers Glendale has received mixed reviews from its customers. With a rating of 2.5 and 30 reviews, it is clear that some customers have had positive experiences while others have had negative ones.
One customer had a positive experience during their first visit. They arrived a few minutes early and found the staff at the desk to be welcoming and kind. They appreciated the warm reception and felt comfortable during their visit. This positive encounter reflects the professionalism of the staff and their commitment to providing excellent customer service.
However, another customer had a less favorable experience. They mentioned that the speed and efficiency of the service had declined since the center first opened. They specifically mentioned that an allergy shot appointment, which used to be quick and easy, now takes only 2 minutes. This suggests that the customer feels rushed and that the quality of care may have suffered over time.
One of the most negative reviews mentioned a significant wait time. The customer waited for a staggering 2 hours and 15 minutes for their appointment, only to be informed that there were still three people ahead of them. Frustrated with the long wait, they decided to leave. This experience highlights a serious issue with the center’s scheduling and management of appointments. Such long wait times are unacceptable and can lead to discomfort and dissatisfaction among patients.
Overall, the NY Allergy & Sinus Centers Glendale has a mixed reputation. While some customers have had positive experiences, others have experienced long wait times and perceived declines in service quality. It is important for the center to address these issues and improve its operations to ensure a consistently positive experience for all patients.
