The ENT & Allergy Centers of Texas
2.5 / 5 stars, out of 19 reviews
5220 W University Dr
Bldg 2 Ste 150
McKinney, TX 75071
Phone: (972) 984-1050
Review Summary
The ENT & Allergy Centers of Texas is an establishment that specializes in Allergists and Ear Nose & Throat services. With a rating of 2.5 out of 5, the center has received mixed reviews from its customers.
Located at 5220 W University Dr, Bldg 2 Ste 150, McKinney, TX 75071, the center is situated in the physician’s office building alongside McKinney Medical Center. However, some customers have mentioned that the signage directing them to the right doors is poor, making it a bit challenging to find the correct entrance.
One customer rated the center with 4 stars and mentioned that their visit went well. They appreciated their doctor but expressed disappointment in the cleanliness of the room they were taken to, describing it as unbelievably filthy. This feedback suggests that there may be room for improvement in terms of the center’s cleanliness standards.
On the other hand, another customer gave the center a rating of 1 star and expressed frustration with the billing department. They claimed to have been trying to contact the department for months but received no response. This lack of responsiveness from the billing department can be a cause for concern for potential customers who value efficient communication and prompt resolution of billing issues.
Overall, The ENT & Allergy Centers of Texas has a diverse range of reviews, with some customers having positive experiences with their doctors and others expressing dissatisfaction with the cleanliness standards and the responsiveness of the billing department. It is important for potential customers to consider these factors when deciding whether to choose this center for their ENT and allergy needs.
Learn More About The ENT & Allergy Centers of Texas Here
Southwest Allergy & Asthma Center
4.0 / 5 stars, out of 17 reviews
7785 W Eldorado Pkwy
McKinney, TX 75070
Phone: (972) 542-0500
Review Summary
Southwest Allergy & Asthma Center is an allergist located at 7785 W Eldorado Pkwy in McKinney, TX. With a rating of 4.0 stars and 17 reviews, this center specializes in providing top-notch care for allergies and asthma.
Although the overall rating is positive, there are a few negative experiences that need to be addressed. One reviewer left a 1-star rating, expressing disappointment with the attention to detail and client service at this location. They mentioned errors in their experience, indicating a lack of accuracy.
On the other hand, there are positive reviews highlighting the professionalism and energy of the staff. Cynthia, a nurse at the center, received praise for her polite and enthusiastic demeanor. She stood out for making patients feel comfortable and valued during their interactions.
However, there is another negative review that discusses a mix-up with the appointment location. The reviewer accidentally went to the Frisco location instead of the McKinney one. The Frisco location promptly contacted Southwest Allergy & Asthma Center to inform them of the situation. Although this was a mistake on the reviewer’s part, the experience with customer service was described as “absolutely horrible.”
It is essential for Southwest Allergy & Asthma Center to address these negative experiences and take steps to improve their attention to detail and client service. By focusing on accuracy, they can ensure that each patient has a seamless and satisfactory experience. Additionally, they should continue to emphasize the professionalism and energy displayed by their staff, like Cynthia, to create a positive and welcoming atmosphere for patients.
