Covenant Clinics
2.5 / 5 stars, out of 34 reviews
3961 E Lohman Ave
Las Cruces, NM 88011
Phone: (575) 556-0200
Review Summary
Covenant Clinics is an urgent care facility located at 3961 E Lohman Ave in Las Cruces, NM. With a rating of 2.5 stars out of 5, it is clear that the clinic has both satisfied and dissatisfied customers. With a total of 34 reviews, the clinic offers a variety of medical services including urgent care, allergists, and family practice.
One reviewer had a positive experience with Covenant Clinics, stating that they had to return to the clinic because it was the only urgent care facility in Las Cruces that their insurance would cover. They were pleased with their experience and gave the clinic a rating of 4 stars. Although they did not provide specific details about their visit, their positive review indicates that the clinic provided them with satisfactory care.
On the other hand, another reviewer had a negative experience with the clinic. They stated that they would not recommend Covenant Clinics and left without a diagnosis. According to the reviewer, the doctor barely looked in their ear and told them that everything was fine. This lack of thorough examination and dismissive attitude led the reviewer to seek medical attention elsewhere. They gave the clinic a rating of 1 star.
Another reviewer highlighted a need for improvement in the clinic’s customer service. They mentioned that the employees lacked training in providing satisfactory customer service. When the reviewer inquired about the wait time, they did not receive a satisfactory response. This lack of communication and professionalism led the reviewer to give the clinic a rating of 1 star.
Based on the mixed reviews, Covenant Clinics seems to have some areas that need improvement. While some reviewers had positive experiences, others expressed dissatisfaction with the level of care and customer service provided. It is important for the clinic to address these concerns and strive towards providing better experiences for their patients.
