Desert Cities Allergy & Otolaryngology
2.0 / 5 stars, out of 14 reviews
47170 Washington St
Ste 120
La Quinta, CA 92253
Phone: (760) 260-8589
Review Summary
The Desert Cities Allergy & Otolaryngology clinic has received mixed reviews from its patients. With a rating of 2.0, it is evident that there have been some concerns about the quality of service provided by this clinic.
One patient expressed frustration at the long wait times during their visit. Despite having an appointment scheduled for 9:15, they did not get a room until 9:55 and had to wait an additional 10 minutes to be seen. This kind of delay can be quite inconvenient and can make patients feel undervalued.
Another patient mentioned that the office itself is small and unpleasant. They also observed that the staff appeared to be unhappy and not well put together in terms of their appearance and attitude. Such an environment can make patients feel uncomfortable and less confident in the care they are receiving.
Furthermore, a new patient shared their dissatisfaction with the front desk staff. They described them as rude and were not impressed with the overall experience. To make matters worse, the clinic’s computer system was not functioning properly, resulting in an hour-long wait. This kind of inconvenience can leave a negative impression on patients and deter them from returning.
It is important for any healthcare facility to prioritize efficient and respectful service to ensure patient satisfaction. While these reviews highlight some areas for improvement, it is essential to consider the entire range of patient experiences before making a final judgment on the quality of care provided by Desert Cities Allergy & Otolaryngology.
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