Dorrian Heating & Cooling
3.0 / 5 stars, out of 4 reviews
25750 U Ave
Waukee, IA 50263
Phone: (515) 987-4310
Review Summary
Dorrian Heating & Cooling is a company located in Waukee, IA that specializes in Heating & Air Conditioning/HVAC services. With a rating of 3.0, they have received mixed reviews from customers.
One customer had a negative experience with Dorrian Heating & Cooling. They mentioned that a 10-minute job took the technicians 2.5 hours, and they were charged for the extra time. Additionally, the customer stated that the technicians did not have the proper equipment, despite being informed about the two-story nature of the job. This experience left the customer dissatisfied.
On the other hand, another customer had a positive experience with the company. They called Dorrian Heating & Cooling to check their fireplaces, but also decided to have their furnace inspected. The technician provided excellent service and resolved the issues with both the fireplaces and the furnace. This customer was highly satisfied with the service they received.
However, another customer had a negative experience with Dorrian Heating & Cooling. They mentioned that they had problems with their heating and cooling system from the moment it was installed by Dorrian. They reached out to the company to address the issues but did not receive a satisfactory resolution. This customer expressed frustration with the persistent problems they experienced.
Overall, Dorrian Heating & Cooling has received mixed reviews. While some customers have had positive experiences with their services, others have encountered issues with the quality of work and customer service. It is important for potential customers to consider these reviews when making a decision about using their services.
