Ridgeway Precision Mechanical
4.5 / 5 stars, out of 12 reviews
280 W Saint Charles Rd
Villa Park, IL 60181
Phone: (630) 279-4822
Review Summary
Ridgeway Precision Mechanical is a reliable and trustworthy company that specializes in heating, air conditioning, and plumbing services. With a rating of 4.5 stars and 12 positive reviews, they have established themselves as a top choice for residential and commercial customers in Villa Park, IL.
Customers appreciate the honesty and professionalism of the team at Ridgeway Precision Mechanical. One satisfied customer mentioned that they had an issue with their pump float and other plumbers refused to come out unless the entire pump was replaced. However, Ridgeway Precision Mechanical was willing to address the specific problem and provide a cost-effective solution. This level of integrity sets them apart from other companies in the industry.
Another customer shared their positive experience with Ridgeway Precision Mechanical when their thermostat suddenly stopped connecting with the HVAC system. They called the company, and within a short period of time, the technicians arrived at their house to diagnose and fix the issue. The prompt response and efficient service impressed the customer, proving Ridgeway Precision Mechanical’s commitment to customer satisfaction.
In a situation where the customer had no heat during extremely cold weather, Ridgeway Precision Mechanical once again demonstrated their dedication to their customers. The customer called in the morning, and the technicians were able to come out the same afternoon to address the heating issue. This level of responsiveness and willingness to go above and beyond is highly commendable.
Overall, Ridgeway Precision Mechanical is a reputable company that excels in providing high-quality HVAC and plumbing services. Their commitment to honesty, promptness, and customer satisfaction is evident in the positive reviews they have received. Whether you need assistance with your heating, air conditioning, or plumbing systems, you can trust Ridgeway Precision Mechanical to deliver exceptional service.
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Service Express Heating & Air Conditioning
3.5 / 5 stars, out of 43 reviews
150 E St Charles Rd
Villa Park, IL 60181
Phone: (630) 833-4400
Review Summary
Service Express Heating & Air Conditioning is a HVAC company located at 150 E St Charles Rd, Villa Park, IL 60181. With a rating of 3.5 stars and 43 reviews, they strive to provide reliable and efficient heating and air conditioning services to their customers.
One satisfied customer shared their positive experience with Service Express. When their furnace was not igniting gas to heat up their home, they reached out to the company for assistance. The technicians, Julien and Alex, promptly arrived and successfully diagnosed the issue. The customer was impressed with their expertise and gave them a 5-star rating.
However, not all reviews were as positive. One dissatisfied customer warned others to avoid using this company. They mentioned that their heater stopped working and, as part of the maintenance program, they contacted Service Express for help. Unfortunately, the service technician provided inadequate service, leading to a 1-star rating.
Another customer expressed their disappointment with the company’s lack of transparency. They received a quote for a new furnace but noticed that it did not include the make and model details. When they raised this concern, they were met with evasive responses. This experience left the customer dissatisfied and resulted in a 1-star rating.
While Service Express Heating & Air Conditioning has received mixed reviews, it’s important to note that every customer’s experience may vary. It’s recommended to do thorough research and consider all aspects before making a decision about their services.
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