Sears Appliance Repair
2.0 / 5 stars, out of 12 reviews
2 Hawthorn Ctr
Vernon Hills, IL 60061
Phone: (847) 829-0935
Review Summary
Sears Appliance Repair has received mixed reviews from customers. With a rating of 2.0, it is clear that some customers have had negative experiences with their service. However, it is important to note that they have a total of 12 reviews, so it is difficult to draw definitive conclusions about the quality of their service based on such a small sample size.
One customer had a positive experience with Sears Appliance Repair. They found scheduling to be easy and the technician arrived on time. The technician was able to quickly diagnose the problem with their washing machine and make the necessary repairs. This customer gave a rating of 4 out of 5 stars and commended the efficiency of the service.
On the other hand, another customer had a negative experience with Sears Appliance Repair. They expressed regret for not checking Yelp reviews before purchasing a home warranty from the company. Over the course of 6 months, they submitted four service requests, but were dissatisfied with the A/C maintenance. This customer gave a rating of 1 out of 5 stars, indicating their dissatisfaction with the service provided.
Similarly, another customer had a negative experience with their extended warranty on a Kenmore Elite Refrigerator. Despite a yearly maintenance visit, the refrigerator stopped cooling in the spring of 2020. This customer also gave a rating of 1 out of 5 stars, expressing their disappointment with the service provided.
In conclusion, Sears Appliance Repair has received mixed reviews from customers. While some have had positive experiences with prompt and efficient service, others have expressed dissatisfaction with their A/C maintenance and extended warranty services. It is important for potential customers to consider these reviews when making a decision about whether to use their services.
