Hendrix Heating & Air Conditioning
4.0 / 5 stars, out of 16 reviews
33551 Eagle Rd
Tangent, OR 97389
Phone: (541) 753-6760
Review Summary
Hendrix Heating & Air Conditioning has received a total of 16 reviews with an overall rating of 4.0. They specialize in Heating & Air Conditioning/HVAC services and are located at 33551 Eagle Rd, Tangent, OR 97389.
One reviewer expressed dissatisfaction with the follow-up routine maintenance, stating that their system was broken twice after the installation of new equipment. This reviewer gave a rating of 1.0 and mentioned that the experience was terrible.
Another reviewer mentioned that Hendrix Heating & Air Conditioning offers discounts if payment is made before their visit. However, they did not show up and the reviewer requested to speak to a manager for the operator’s name, but their request was refused. This reviewer also gave a rating of 1.0.
On a positive note, a reviewer highly recommended Hendrix Heating & Air Conditioning, specifically mentioning Sean, their representative, as fantastic, honest, and thoughtful. The reviewer also praised James, their service technician, for being accommodating and providing quality service. This reviewer gave a rating of 5.0.
Overall, while Hendrix Heating & Air Conditioning has received some negative feedback regarding follow-up maintenance and customer service, they have also received positive reviews for the quality of their service. It is important to consider all aspects and experiences when deciding to engage their services.
Learn More About Hendrix Heating & Air Conditioning Here
Rice Heating & Air Conditioning
4.5 / 5 stars, out of 15 reviews
33955 Hwy 99E
Tangent, OR 97389
Phone: (541) 926-5593
Review Summary
Rice Heating & Air Conditioning is a reputable HVAC company located in Tangent, OR. With a rating of 4.5, they have proven to provide reliable and efficient service to their customers. The company specializes in heating and air conditioning services, ensuring that their clients’ comfort needs are met.
One satisfied customer shared their positive experience with Rice Heating & Air Conditioning. They had a heat pump that suddenly stopped working, and the original company that installed it was no longer reliable. The customer decided to call Rice, and they were impressed with the outcome. The technician promptly addressed the issue and resolved it, providing exceptional service.
Another customer had a problem with their furnace leaking water from the bottom corner of the cabinet. Despite being somewhat handy, they decided to seek professional assistance. Rice Heating & Air Conditioning came to their rescue and efficiently fixed the issue. The customer appreciated the expertise and knowledge demonstrated by the technician.
However, not all experiences were positive. One customer mentioned that a Rice representative visited their home to provide an estimate for a new furnace replacement. Unfortunately, they were disappointed to discover that the representative was not vaccinated and did not wear an approved type of mask. This raised concerns regarding safety precautions, which understandably left the customer dissatisfied.
Overall, Rice Heating & Air Conditioning has shown a strong commitment to customer satisfaction. With their expertise in HVAC services, they have successfully resolved various heating and air conditioning issues for their clients. While the incident with the unvaccinated representative was unfortunate, it is crucial for the company to prioritize the health and safety of both their employees and customers moving forward.
