Sears Appliance Repair
1.0 / 5 stars, out of 1 reviews
11947 S Highway 226
Spruce Pine, NC 28777
Phone: (828) 385-4023
Review Summary
A recent customer had a very negative experience with Sears Appliance Repair. The customer, who is a senior citizen, brought in a malfunctioning washer to the store. However, instead of providing the necessary repairs or a refund, the store manager allegedly cheated the customer out of over $500.
This kind of behavior is unacceptable, especially when it involves taking advantage of vulnerable individuals like senior citizens. The customer’s trust in Sears Appliance Repair was clearly misplaced, as they were left feeling cheated and taken advantage of.
It is important for businesses to prioritize customer satisfaction and fair practices. Unfortunately, in this case, Sears Appliance Repair failed to live up to these expectations. It is disheartening to see a company engage in such dishonest behavior, especially towards those who are most in need of assistance.
This incident serves as a reminder to always be cautious and do thorough research before choosing a repair service. It is essential to find a reputable and trustworthy company that values its customers and provides quality service.
Learn More About Sears Appliance Repair Here
Burleson Plumbing & Heating Company
2.5 / 5 stars, out of 19 reviews
141 Highland Ave
Spruce Pine, NC 28777
Phone: (828) 765-4042
Review Summary
Burleson Plumbing & Heating Company has received mixed reviews from customers. With a rating of 2.5 stars out of 5, it is clear that their services have left some customers dissatisfied. However, it is important to note that everyone’s experience may vary.
One customer expressed frustration with the company’s scheduling process. They had to make a $400 deposit and had to repeatedly call to be added to the schedule. This lack of communication and efficiency is certainly disappointing for any customer.
On the other hand, another customer had a positive experience with the company. They found the technicians, Matt and Braxton, to be knowledgeable and helpful. They were able to solve the problem quickly and even provided a game plan for future maintenance. This customer expressed gratitude for the assistance provided by Burleson.
However, another customer had a very different and negative experience with the company. They described the staff, including the plumbers, management, and office staff, as unprofessional. They also mentioned that the work done was terrible and expressed frustration at not being able to get a supervisor or manager to address their concerns. This customer’s dissatisfaction with the company’s work and lack of responsiveness is concerning.
Based on these reviews, it seems that Burleson Plumbing & Heating Company has some areas that need improvement. Communication, professionalism, and the quality of their work are all aspects that should be addressed in order to provide a better customer experience. It is always important for a company to listen to customer feedback and strive to improve their services.
