Charles Garrity Plumbing and Heating
3.5 / 5 stars, out of 5 reviews
76 E Alvord St
Springfield, MA 01108
Phone: (413) 841-6726
Review Summary
The reviewer had a negative experience with Charles Garrity Plumbing and Heating. They mentioned that the person they spoke to was rude and had slurred speech. They felt that it was important to find someone who is professional over the phone and would not recommend this business.
However, another reviewer had a positive experience with Charles Garrity Plumbing and Heating. They were satisfied with the service they received when they needed a plumber to fix their garbage disposal. They mentioned that the response to their inquiry was prompt and they were happy with the outcome.
On the other hand, a different reviewer also had a negative experience with this business. They mentioned that the person who answered the phone was rude and they had difficulty understanding them. The only positive aspect they mentioned was that their call was answered.
Based on the mixed reviews, it seems that the quality of service at Charles Garrity Plumbing and Heating may vary. It is advisable for potential customers to consider these reviews and make an informed decision.
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Tom Works Heating and Cooling
5.0 / 5 stars, out of 1 reviews
49 Observer St
Springfield, MA 01104
Phone: (413) 433-5175
Review Summary
Tom Works Heating and Cooling is a top-notch Heating & Air Conditioning/HVAC service located in Springfield, MA. With a perfect 5.0 rating and a glowing review, it’s clear that Tom Works Heating and Cooling is a trusted and reliable choice for all your HVAC needs.
Their address at 49 Observer St in Springfield is conveniently located for residents in the area. Customers can easily reach them at (413) 433-5175 to schedule an appointment or inquire about their services.
One satisfied customer shared their experience with Tom Works Heating and Cooling. They had a gas heat issue at their home and reached out to Tom through bbb.org. The customer was impressed with Tom’s prompt response and professionalism. They called Tom and he was able to quickly diagnose and fix the problem. The customer gave Tom Works Heating and Cooling a well-deserved 5-star rating.
It’s clear from this review that Tom Works Heating and Cooling is committed to providing excellent service and customer satisfaction. If you’re in need of HVAC services in Springfield, MA, look no further than Tom Works Heating and Cooling.
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Duct & Vent Cleaning of America
2.5 / 5 stars, out of 12 reviews
311 Page Blvd
Springfield, MA 01104
Phone: (800) 442-8368
Review Summary
Duct & Vent Cleaning of America is a company located at 311 Page Blvd in Springfield, MA 01104. They specialize in heating and air conditioning (HVAC) as well as air duct cleaning. With a rating of 2.5 out of 5 stars and a total of 12 reviews, their service has received mixed feedback from customers.
One customer mentioned that they researched what duct cleaning should be and how it is done properly. However, when two technicians arrived with a hepa vacuum, they were disappointed with the service. The technicians simply stuck the hose in the vents without performing a thorough cleaning. This customer gave the company a rating of 1 star.
Another customer contracted with Duct & Vent Cleaning of America to clean their vents after construction. However, when the crew arrived, they were unable to complete the job due to some unforeseen circumstances. This left the customer dissatisfied and they also gave a rating of 1 star.
On a positive note, one customer mentioned that the company did a great job. They were satisfied with the service provided, especially since Duct & Vent Cleaning of America is a member of the National Air Duct Cleaners Association (NADCA), which is recommended by the Environmental Protection Agency (EPA). The customer also noted that while the prices may not be the cheapest, they found them to be appropriate for a two-story house. This customer gave the company a rating of 4 stars.
Overall, the reviews for Duct & Vent Cleaning of America have been mixed. While some customers have been disappointed with the service provided, others have had a positive experience. It’s important for potential customers to consider all the feedback and make an informed decision based on their specific needs and expectations.
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Vermette Services
3.0 / 5 stars, out of 2 reviews
184 Maple St
Springfield, MA 01105
Phone: (413) 512-0577
Review Summary
Vermette Services is a multi-service provider specializing in plumbing, heating & air conditioning, and carpentry. With a rating of 3.0 and two reviews, they strive to deliver quality service to their customers.
One satisfied customer had an amazing experience with Vermette Services. They were initially drawn to this particular service provider because of the shared last name. The customer was impressed with the service and found it to be exceptional, giving it a rating of 5 stars.
However, another customer had a less than satisfactory experience. They had scheduled a time for a quote, but Vermette Services didn’t show up. Frustrated, the customer reached out and was informed that something important had come up. They rescheduled for the next day, but once again, Vermette Services failed to show up. This lack of professionalism and reliability resulted in a low rating of 1 star.
Despite the mixed reviews, Vermette Services continues to provide their range of services from their location at 184 Maple St, Springfield, MA 01105. To get in touch with them, you can call them at (413) 512-0577. They are committed to addressing customer needs in the plumbing, heating & air conditioning, and carpentry fields.
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Hurley & David
2.0 / 5 stars, out of 53 reviews
90 Fisk Ave
Springfield, MA 01107
Phone: (413) 732-3141
Review Summary
Hurley & David is a company that specializes in Heating & Air Conditioning (HVAC), Plumbing, and Water Heater Installation/Repair. With a rating of 2.0 and a total of 53 reviews, they have a mixed reputation among their customers.
One reviewer had a positive experience with Hurley & David. They called for what they thought was an emergency with their A/C unit, but it turned out to be a leak problem caused by the unit above their floor. Despite the misunderstanding, they were satisfied with the service provided and gave a rating of 5 stars.
However, another reviewer had a negative experience. In September 2023, their A/C in their condo stopped working, and they called Hurley & David for a service call. They were charged $130.00 for the service call, but the repair needed was not assessed. This left the reviewer frustrated and disappointed, resulting in a rating of 1 star.
Another reviewer shared a lengthy saga of their experience with Hurley & David. On July 3rd, 2023, their air-conditioning stopped working, and since they had a contract with the company, they expected prompt service. However, they faced delays and miscommunication, leading to a prolonged period without A/C. This experience left them dissatisfied and they also gave a rating of 1 star.
Based on the reviews, it seems that Hurley & David’s service quality and customer satisfaction can be inconsistent. While some customers had positive experiences, others faced issues with communication and timely repairs. It is important for potential customers to consider these factors when deciding whether to engage their services.
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Sears Appliance Repair
3.5 / 5 stars, out of 3 reviews
1585 Boston Rd
Springfield, MA 01129
Phone: (413) 315-5574
Review Summary
Sears Appliance Repair is a reliable service provider for appliances and electronics in Springfield, MA. With a rating of 3.5 stars and three reviews, they offer a range of repair services for home appliances, electronics, and heating and air conditioning systems.
One reviewer had a negative experience with Sears Appliance Repair. They were told that their oven needed a relay control board and were billed for the entire service upfront. However, the work was not completed as the part was sent free of charge. This left the reviewer dissatisfied with the service provided.
On the other hand, another customer had a positive experience with the repair service. They had a gas oven that would not light, and the repairman quickly diagnosed the problem and had the required part on hand. The service call lasted less than an hour, and the oven was back in working condition. The customer was pleased with the efficient and effective service provided by Sears Appliance Repair.
The third reviewer had a great experience with the technician who came to their home. The technician not only explained everything clearly but also offered additional suggestions, including warranty services. The customer highly recommends Sears Appliance Repair for their professionalism and helpful approach.
Overall, Sears Appliance Repair in Springfield, MA, has a mix of positive and negative reviews. While some customers were pleased with the service and the expertise of the technicians, others had issues with billing and the completion of the repair work. It is important for potential customers to consider these different experiences when deciding whether to use Sears Appliance Repair for their repair needs.
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Bobbys Burner Service
1.0 / 5 stars, out of 1 reviews
Springfield, MA 01129
Phone: (413) 222-2904
Review Summary
Bobbys Burner Service is a heating and air conditioning company located in Springfield, MA. They have a rating of 1.0 and have received one review so far. The reviewer expresses disappointment with the service and mentions being a long-time customer.
The reviewer states that they have been a customer of Bobbys Burner Service for several years, but they are dissatisfied with the level of communication. They mention that every time they call, they have to leave a voice message and then wait for a response. This lack of immediate assistance is frustrating for the reviewer.
Overall, the reviewer seems disappointed with the service provided by Bobbys Burner Service. They expected better communication and quicker response times. This negative experience has left them unsatisfied with the company’s services.
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Noonan Energy
2.5 / 5 stars, out of 16 reviews
86 Robbins Rd
Springfield, MA 01104
Phone: (413) 734-7396
Review Summary
Noonan Energy is a company located at 86 Robbins Rd in Springfield, MA. They offer services in the plumbing, heating & air conditioning/hvac, and utilities categories. With a rating of 2.5, they have received mixed reviews from customers.
One customer had questions about a property they were interested in and the staff and owner of Noonan Energy were able to answer all their questions and help them assess the status of the oil tank. This customer gave them a 5-star rating for their helpfulness and responsiveness.
Another customer has been dealing with Noonan Energy for over a decade and considers them to be a dependable and responsive company. They always deliver their oil on time and are satisfied with their services. This customer also gave them a 5-star rating.
However, there is a negative review from a customer who had to pay $474 to get their shower valve replaced. They mentioned that it’s difficult to find a plumber currently and Noonan Energy took advantage of the situation by charging a high price. This customer gave them a 2-star rating.
Overall, Noonan Energy has a decent rating but there is room for improvement in terms of pricing and customer satisfaction. It’s important for them to address the concerns of customers who feel that they are being overcharged for their services.
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HomeWorks Energy
4.5 / 5 stars, out of 3 reviews
357 Cottage St
Springfield, MA 01104
Phone: (781) 305-3319
Review Summary
HomeWorks Energy is a company that specializes in home energy audits, insulation installation, and HVAC services. They have received a total of 3 reviews and have a rating of 4.5 out of 5. Their office is located at 357 Cottage St, Springfield, MA 01104.
One reviewer updated their previous review of HomeWorks Energy and mentioned that their problems were resolved to their complete satisfaction. This indicates that the company takes customer satisfaction seriously and is willing to address any issues that may arise.
Another reviewer mentioned that they had scheduled an insulation installation several months in advance and it was confirmed twice, but they experienced some issues. Although they rated their experience with 3 stars, it is important to note that the company made efforts to confirm the appointment multiple times, showing their commitment to communication and customer service.
A third reviewer expressed their happiness with the insulation job done by Jason, Ace, and Sean. Despite it being the hottest day, the crew worked hard and completed the job. This demonstrates the dedication and professionalism of the company’s employees.
Overall, HomeWorks Energy has received positive feedback from their customers, with reviewers highlighting their commitment to resolving issues and providing quality service. Their expertise in home energy audits, insulation installation, and HVAC services makes them a reliable choice for homeowners in Springfield, MA.
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Racette S G Plumbing & Heating
1.0 / 5 stars, out of 1 reviews
Springfield, MA 01128
Phone: (413) 786-6764
Review Summary
One reviewer had a poor experience with Racette S G Plumbing & Heating. They left a message on the company’s answering machine requesting plumbing services, but never received a call back. Frustrated with the lack of response, the reviewer decided to take their business elsewhere.
