Ponderosa Heating & Cooling, Plumbing & Electrical
4.0 / 5 stars, out of 33 reviews
602 N Aylor Ct
Sisters, OR 97759
Phone: (541) 549-1605
Review Summary
Ponderosa Heating & Cooling, Plumbing & Electrical is a reputable company that offers a range of services including heating and air conditioning, plumbing, and electrical work. With a rating of 4.0 and 33 reviews, they have established themselves as a reliable choice for residents in Sisters, OR.
One satisfied customer commends the company for their responsiveness and professionalism. Max, the electrician who performed the work, did an exceptional job, leaving the customer impressed with the quality of service. This positive experience speaks volumes about Ponderosa Heating & Cooling, Plumbing & Electrical’s commitment to excellence.
However, not all experiences were positive. One customer had a negative encounter when they called the company to address an issue with their sewer holding tank. While the technician who came out was pleasant, they failed to identify the root cause of the problem and even noticed an additional issue. This lack of expertise and failure to provide a satisfactory solution left the customer disappointed.
Another customer had a frustrating experience with Ponderosa Heating & Cooling, Plumbing & Electrical due to communication and follow-through issues. Despite scheduling an appointment for hot tub wiring several weeks in advance, the company failed to deliver. They called to confirm the appointment the day before, only to cancel last minute. This poor communication and unfulfilled promise reflect a lack of professionalism on the company’s part.
While Ponderosa Heating & Cooling, Plumbing & Electrical has received positive feedback for their exceptional service, they need to address the negative experiences mentioned in the reviews. Improving communication, ensuring expertise in all areas of their services, and delivering on promises will be crucial for them to maintain their reputation and gain the trust of their customers.
Learn More About Ponderosa Heating & Cooling, Plumbing & Electrical Here
Action Air Heating and Cooling
5.0 / 5 stars, out of 7 reviews
250 N Pine St
Sisters, OR 97759
Phone: (541) 549-6464
Review Summary
Action Air Heating and Cooling is a highly reputable HVAC company located in Sisters, OR. With a perfect rating of 5.0 and a total of 7 reviews, it’s clear that this company is delivering exceptional service to its customers.
One satisfied customer expressed their gratitude for finding an honest and affordable company like Action Air Heating and Cooling. They mentioned that although there are a few trustworthy options out there, it takes some effort to find them. The owner, Chris Gulick, was specifically highlighted for his wonderful service.
Another customer praised the company for their punctuality and excellent service. They were pleased with the promptness of Action Air Heating and Cooling when they came to check on their furnace. This customer also mentioned their intention to use the company’s services again in the future.
It’s worth noting that even other businesses trust Action Air Heating and Cooling. Baitmasters Outdoors, a company in Wagoner, highly recommended Action Air for their reliable services. When their AC went out on a holiday, Action Air showed up within 2 hours to fix the problem, earning them a big thanks from Baitmasters Outdoors.
Overall, Action Air Heating and Cooling is a top-notch HVAC company that has consistently provided excellent service to its customers. With their outstanding reviews and reputation for reliability, it’s no wonder that they are the go-to choice for heating and cooling needs in Sisters, OR.
