Lochard
4.0 / 5 stars, out of 3 reviews
903 Wapakoneta Ave
Sidney, OH 45365
Phone: (937) 492-8811
Review Summary
Lochard is a hardware store located at 903 Wapakoneta Ave in Sidney, OH. With a rating of 4.0 stars and 3 reviews, Lochard offers a range of services including hardware supplies, plumbing, and heating & air conditioning/HVAC solutions. The store is known for its knowledgeable and polite staff who are always willing to assist customers.
One satisfied customer shared their positive experience with Lochard. They had an urgent issue with their air conditioning unit and were able to schedule an appointment and get it fixed right away. The customer praised the technician for being polite and knowledgeable, highlighting the excellent service they received.
Another customer, however, had a less satisfactory experience. They visited the store to set up an appointment for an estimate on a ductless heating and cooling unit. When the representative arrived, they discussed the requirements but were left disappointed with the outcome. The customer expressed their dissatisfaction with the appointment and the lack of clarity in the discussion.
On the other hand, a long-time customer who is not particularly handy praised Lochard for their exceptional customer service. They mentioned that the staff at Lochard goes above and beyond to help them with their projects, providing guidance and recommendations. The customer appreciated the friendly and approachable nature of the staff, making their shopping experience enjoyable.
Overall, Lochard is a reliable hardware store in Sidney, OH that offers a wide range of services. While there may be some inconsistencies in customer experiences, the majority of reviewers have praised the store for its knowledgeable staff and excellent customer service.
