R & W Heating Energy Solutions
3.0 / 5 stars, out of 10 reviews
10 Witter Rd
Salem, CT 06420
Phone: (860) 848-9993
Review Summary
R & W Heating Energy Solutions is a company based in Salem, CT, specializing in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Air Duct Cleaning. With a rating of 3.0 stars and a total of 10 reviews, the company offers a range of services to meet the needs of its customers.
One reviewer had a frustrating experience with R & W. Four years ago, they contacted the company to replace their central air AC condensers. However, the reviewer expressed dissatisfaction with the service they received, giving a rating of 1 star. It seems that their expectations were not met, and they encountered difficulties during the process.
On the other hand, another customer had a positive experience with R & W. They were looking for both a split mini duct system company and an HVAC company to upgrade their Central Air. They came across R & W and were pleased with the service provided. This reviewer gave a rating of 5 stars, indicating their satisfaction with the company’s work.
However, there is also a review highlighting issues with the owner, Rick. The reviewer mentioned that they are not the only person who has had a negative experience with Rick, as he refuses to take any responsibility. This review also gave a rating of 1 star, reflecting the dissatisfaction with the owner’s behavior.
Based on the mixed reviews, it appears that R & W Heating Energy Solutions has a range of experiences with its customers. While some have had positive interactions and were satisfied with the services provided, others have faced challenges and expressed their dissatisfaction. It may be advisable for potential customers to communicate their expectations clearly and ensure clear communication with the company to avoid any potential issues.
